"Marseille is a great town but would not stay here again. Tokyo sized tiny rooms with giant doors that swing out from bathroom into the room hall making it difficult for 2 people to move around. Only one towel provided for a room with 2 people, and asking for a 2nd towel was on ordeal. First asked for another pillow, but was told they don't have access to them, and night front desk flat out refused to try. The next day they said they didn't have any more pillows because they were fully booked. It wasn't so much that they didn't have them - but the glee and enjoyment the night staff seemed to derive from saying 'no' and the ensuing power trip ruined the hotel for us and the best thing about it was leaving. Don't believe the 10 star reviews, solid 6 or maybe a 7 if you don't get the rude guy."
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