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"A nice boutique hotel in a great location. Rooms are on the small side but very well appointed. A great rooftop restaurant and a choice on the first floor. Fast casual, fast food and cafe. A very short walk to an abundance of others. "

"Super la experiencia. "

"My only complaint was the air conditioning at night, not cold enough. I called the technician twice, and he seemed like not wanting to accept the fact that it was not blowing cold air and just give me excuses to the point that I asked him to leave. I did not complain to the front desk nor to the staff cause that’s not my style, but I expected better from the staff and the technicians of the air conditioning. Other than that everyone else was amazing."

"Excellent customer service and breakfast was delightfully delicious "

"El baño de la habitación no da privacidad. Tiene ventana borrosa y se ve demasiado. El proceso de chequin era demasiado complejo y nos hacía preguntas redundantes que no tenían nada que ver con el hospedaje "

"Limpieza de la habitación a diario, desayuno es el mismo todos los dias, cosa que se podria mejorar, habitacion pequeña pero de buena calidad. El personal es el mejor que tiene el hotel."

"Lo unico bueno la comida , mala atencion en la parte de alfrente , compramos el paquete con expedia y nos toco volver a pagar , despues de terminar ls estadia tuvimos que llamar a expedia para que uno de los dos nos regresaran el dinero y la respuesta fue que debiamos tener una cuenta en bancolombia para hacer la transferencia mas rapida , yo la tenia pero la persona que hizo el pago es de cansda y yo tuve que comprar dollares y enviarselos a el"

"Front desk wss good, hotel was great dinner snd bar service snd overall food and beverage staff was not good"

"The hotel is great, nice place to relax in the thermal waters. Room was very spacious and well located. Spa was decent. Breakfast could improve quality as some of the breads seemed old a couple of times. Staff were very kind and responsive. Desafio Termal is worth it. "