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ZASGO HOTEL

4.0 star property
Travelers appreciate the convenience of on-site shopping at this upscale hotel, where dining at Sky Resto rewards them with sweeping ocean views

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ZASGO HOTEL near Labuan Bajo Port offers comfort with an on-site mall, rooftop terrace, ocean-view Sky Resto, outdoor and kids' pools. Enjoy free WiFi and dry cleaning services, enhancing the excellent service.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for The Studio Single (No Window)

The Studio Single (No Window) | Premium bedding, minibar, in-room safe, desk

The Studio Single (No Window)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bidet
Electric kettle
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Studio Twin (No Window)

The Studio Twin (No Window) | Premium bedding, minibar, in-room safe, desk

The Studio Twin (No Window)

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bidet
Electric kettle
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Grand Studio Single

Grand Studio Single | View from room

Grand Studio Single

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bidet
Electric kettle
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Grand Studio Twin

Grand Studio Twin | Premium bedding, minibar, in-room safe, desk

Grand Studio Twin

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bidet
Electric kettle
  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Twin Beds

View all photos for City Simplify Room

City Simplify Room | Premium bedding, minibar, in-room safe, desk

City Simplify Room

Highlights

Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
Electric kettle
Coffee/tea maker
  • City view
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Single Room, 1 King Bed

Premier Single Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Premier Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bidet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Triple Room

Premier Triple Room | Premium bedding, minibar, in-room safe, desk

Premier Triple Room

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bidet
  • City view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
Bidet
  • City view
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Twin Bed and 1 Queen Bed

View all photos for Delonix Room

Delonix Room | Premium bedding, minibar, in-room safe, desk

Delonix Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Blackout drapes/curtains
Premium bedding
Rainfall showerhead
Bidet
  • City view
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Cakrawala Suite

Cakrawala Suite | Premium bedding, minibar, in-room safe, desk

Cakrawala Suite

Highlights

Balcony
Separate sitting area
Air conditioning
Smart TV
Premium bedding
Separate bedroom
Blackout drapes/curtains
Rainfall showerhead
  • City view
  • 48 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

About the neighborhood

Located in Labuan Bajo, ZASGO HOTEL is connected to a shopping center. Komodo National Park is a local attraction and the area's natural beauty can be seen at Pede Labuan Beach and Batu Cermin Cave. Visit our Labuan Bajo travel guide
Map
Jl. Soekarno Hatta, Labuan Bajo, Nusa Tenggara Tim., 86763

What's nearby

  • This place is still stunning even in a cloudy day 💛
    Waecicu Beach
    10 min drive - 6.2 km
  • Labuan Bajo Port
    11 min walk - 1.0 km
  • Pede Labuan Beach
    15 min walk - 1.3 km
  • Plaza Marina Labuan Bajo
    16 min walk - 1.4 km
  • Batu Cermin Cave
    11 min drive - 4.4 km

Getting around

  • Labuan Bajo (LBJ-Komodo)
    4 min drive

Restaurants

  • Maison Belmont
    13 min walk
  • Taman Laut Handayani
    12 min walk
  • Back to Bajo Cafe & Resto
    3 min walk
  • Happy Banana Sushi
    5 min walk
  • Green Cherry
    10 min walk

About this property

ZASGO HOTEL

Upscale hotel connected to a shopping center
Consider a stay at ZASGO HOTEL and take advantage of a free grocery shopping service, a rooftop terrace, and a shopping mall on site. The on-site restaurant, Sky Resto, offers breakfast, brunch, lunch, dinner, and ocean views. Free in-room WiFi, with speed of 50+ Mbps, is available to all guests, along with dry cleaning/laundry services and a bar.
Other perks at this hotel include:
  • An outdoor pool and a children's pool
  • Free self parking
  • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and an elevator
  • A gift shop, a 24-hour front desk, and ATM/banking services
Room features
All 87 rooms have comforts such as premium bedding and laptop-friendly workspaces, as well as thoughtful touches like free WiFi and air conditioning.
More conveniences in all rooms include:
  • Rainfall showers, bidets, and shampoo
  • Wardrobes/closets, electric kettles, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Free in-room WiFi has a 15-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 15-device limit

Parking and transportation

  • Roundtrip airport shuttle (surcharge) from 7:00 AM to 7:00 PM on request
  • Free secured, covered self parking on site
  • Limited onsite self parking (max 10 spaces per unit)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: IDR 150,000 for adults and IDR 100,000 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Pool Bar
  • Sky Resto

Things to do

  • Children's pool
  • Outdoor pool
  • Shopping mall
  • TV in common areas

Family friendly

  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Lockers
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Turndown service

Business services

  • 3,617 square feet of conference space
  • 4 meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • 12 steps to reach entrance
  • Elevator (48 inch wide door)
  • Tile flooring in room

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch smart TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age: 17

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you arrive at the property after hours, you'll need to check in at an alternate location: [ZASGO HOTEL]
If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for IDR 350000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 150000 for adults and IDR 100000 for children
  • Airport shuttle fee: IDR 150000 per vehicle (roundtrip, maximum occupancy 4)
  • Airport shuttle fee per child: IDR 150000 (roundtrip), (up to 12 years old)
  • Rollaway bed fee: IDR 350000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property
Free in-room WiFi has a 15-device limit; WiFi in public areas is also free and has a 15-device limit

Property is also known as

ZASGO HOTEL Hotel
ZASGO HOTEL Labuan Bajo
ZASGO HOTEL Hotel Labuan Bajo

Frequently asked questions

Does ZASGO HOTEL have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is ZASGO HOTEL pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at ZASGO HOTEL?

Check-in start time: 2:00 PM; Check-in end time: 11:30 PM. Late check-in is available during limited hours.

What time is check-out at ZASGO HOTEL?

Check-out is at noon.

Does ZASGO HOTEL provide a shuttle to the airport?

Yes, there's an airport shuttle that runs 7:00 AM–7:00 PM on request. A fee of IDR 150000 per vehicle applies.

Where is ZASGO HOTEL located?

Located in the heart of Labuan Bajo, this hotel is within a 15-minute walk of Labuan Bajo Port and Pede Labuan Beach. Plaza Marina Labuan Bajo and Batu Cermin Cave are also within 3 mi (5 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

ZASGO HOTEL Reviews

8.4

Very Good

8.8

Cleanliness

8.6

Amenities

8.6

Staff & service

8.4

Property conditions & facilities
Rating 10 - Excellent. 48 out of 89 reviews
Rating 8 - Good. 20 out of 89 reviews
Rating 6 - Okay. 13 out of 89 reviews
Rating 4 - Poor. 5 out of 89 reviews
Rating 2 - Terrible. 3 out of 89 reviews

Reviews

8/10 Good

Carrine

Liked: Cleanliness, property conditions & facilities
Staff all are very friendly and helpful.
Stayed 1 night in Dec 2025

6/10 Okay

Mathias

Liked: Cleanliness, staff & service
Room was very clean and nice. Staff were very welcoming and friendly. Especially cleaning staff went out of their way to give a great experience
Stayed 1 night in Sep 2025

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Visiting Labuan Bajo to do the tour of Komodo Island, the hotel is convenient and very comfortable. The staff are very helpful, the rooms are very clean and modern (many have views of the harbor), and there is a market on the ground floor for any of your last minute needs.
Stayed 1 night in Jun 2025

8/10 Good

kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
AC was top notch. We woke up to a frigid environment which is what we like. Rooms was nice and clean. Hotel was nice and clean. The pool/restaurant/bar was great but the staff wasn’t super helpful. We were seated for a while and ended up going up to the bar to order several times. Not a deal breaker though.
Stayed 2 nights in Sep 2025

8/10 Good

Seung

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is very good for the pruce point. Very cheap, friendly and helpful staff, great breakfast.
Stayed 5 nights in Dec 2024

8/10 Good

Henricus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel location is good, and room is clean with complete amenities. I enjoyed the breakfast and also the supermarket at the basement which has a complete selection.
Stayed 2 nights in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice staff great service

The staff at the hotel were very nice. In room massages are available and very competitively priced. There is a supermarket on the ground floor which is well stocked.
Stayed 2 nights in Apr 2025

10/10 Excellent

Selin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was really good and the employees were very nice and the buffet was good
Stayed 5 nights in Dec 2024

10/10 Excellent

OLGA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and convenient location for the hotel. Rooms are simple but comfortable. Very friendly staff, specially Aldo who was our driver to pick us up at the airport and check us in. It also has supermarket and pharmacy. Breakfast is another great feature.
Stayed 3 nights in Apr 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the harbor is spectacular. The staff speaks English fairly well. The service was grand.
Stayed 2 nights in Feb 2025

10/10 Excellent

SYECH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best location

Nice and friendly staff, Cakrawala Suite recommended
Stayed 3 nights in Jul 2024

8/10 Good

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our experience at Zasgo Hotel was overwhelmingly positive from the moment we checked in. We were welcomed by the impeccable Adi, who not only gave us all the information about the hotel, but also, at our request, booked a boat tour for the next morning to Komodo National Park (due to the delay of our plane we arrived at the hotel almost at dinner time). While Adì answered our questions, Elisa and Hendra entertained our daughter who was waiting for us to finish checking in. The very friendly Aldo accompanied us to our room. Our family room was spacious, the beds very comfortable, and the view from the balcony amazing. The location of the hotel is ideal for reaching the centre of town and several restaurants where we could dine. The swimming pool at sunset is undoubtedly a plus, as is the friendly staff who are super helpful in resolving any customer requests. The supermarket below the hotel is an added convenience
Stayed 4 nights in Aug 2025

10/10 Excellent

Kariana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome stay

Amazing stay again as we loved it so much the first time we had to return. Great rooftop pool area to watch the sunset and just hang out. Breakfast great. Rooms comfortable and staff friendly. By far the cleanest place I’ve stayed in Indonesia, not a bug in sight!!
Stayed 2 nights in Aug 2024

8/10 Good

Pamela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is really nice… the swimming pool is the best part. Excellent view and the bar right in there. The room was spacious and from previous reviews we thought the bathroom would be small, but not at all. The only 2 bad things are the internet that drops every 2 minutes and the menu options are very poor. And the food is not really good and expensive for what it is, we even got upset stomach after eating.
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at zasgoboth before leaving and return from kamodo island boat trip. Staff very friendly and helpful. Close to airport and centre of bajo. Pool area and view amazing. Risky and staff at pool very friendly. Defibately recommend
Stayed 1 night in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for travel with kids. Multiple dining options on site, gorgeous pool, amazing views, grocery store and arcade downstairs. Very, very clean. Good sized rooms. Amazing staff…especially Theresia, she was kind and very helpful.
Stayed 6 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed in the triple room that overlooked the pool. We had an amazing view of the sunset each day. We were able to walk to find dinner. They had a really good market in their basement for snacks and whatnot. The pool was great. The staff was very kind and helpful.
Stayed 3 nights in Jun 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
I liked that we had an interior room and could not hear 0430 prayers. The pool took our breath away. Food at the pool was good. At breakfast they should pay more attention to when items are gone. I left some trays open on a few different days so they could see they were empty and they just closed them.
Stayed 4 nights in Apr 2025

8/10 Good

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very simple but has all you need for a short stay in Labuan Bajo. Only complain is that you are not allowed to take the pool towels for your day trip to Komodo Island. Other than that it is great, staff is friendly and rooms are clean.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Generally not bad, but also very bare bones -

Generally good service, but some communication issues. Bare bones rooms; very basic breakfast. Good location to main street. Very convenient for last minute food shopping.
Stayed 4 nights in Jul 2024

8/10 Good

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We received a very warm welcome, but were then informed about a number of things we were not allowed to do in the room. To our great delight, we were upgraded to the suite on the 8th floor, which was very spacious and offered a sensational view. Very nice and large pool with swim-up bar. The staff were extremely friendly, whether housekeeping (Rosi and Teresa) or the waiters at the pool or in the restaurant. Unfortunately, several items from the menu were not available. The breakfast was very Asian-oriented and unfortunately not vegan-friendly. The supermarket on the first floor of the hotel was a real plus. The location is very good, close to the airport and close to the restaurants and stores in town.
Stayed 2 nights in Apr 2025

8/10 Good

Budianto

Liked: Cleanliness, staff & service, property conditions & facilities
Good bed, clean and functional. It will be good if hair-dryer is included, had to call for one and return within an hour. Only stayed for one night and 3rd floor rooms have windows but no view. Not far from main Jl Soekarno Hatta shopping strip. Overall good stay Thanks
Stayed 1 night in Aug 2024

10/10 Excellent

Benedicta U S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfaction

We stayed for 3 nights at Zasgo. We used 3-man room. Completely satisfied with their service. Delicious breakfeast, good view from our balcony and from their restaurant. The condition of the hotel is still top since they opened in 2023. Very friendly and helpful staff. The location of Zasgo hotel is perfect. Zasgo mart is just at the basement. The hotel is located in the same building with Labuhan Square (shops, restaurants and game center for kids). We recommend this hotel for your stay in Labuhan Bajo.
Stayed 3 nights in Jul 2024

4/10 Poor

Carlos Eduardo

Liked: Cleanliness
Disliked: Staff & service, room comfort

Below expectation

Thw Hotel is disappointing, there were few points deserves a comment. Internet doesnt work, I stayed two nights: first before the island boat tour and onother night after. Two different rooms on different floors, neither I had internet connection. Hot water wasn't available also and the bathroom very small. The small room doesn’t have windows, but lots of mosquitos and no eletronic repelent. Breakfast place has an amazing view, but omelet station doesn't take note, therefore, very unorganized and difficult to get your order.
Stayed 1 night in Apr 2025

6/10 Okay

nathan

Liked: Amenities, property conditions & facilities
The room and bathroom itself was nice however quite dark. Shower was really good when it was hot but temperamental - hot water must be on limit so varies when it comes There were ants everywhere - on the floor some but most on the counter table in bedroom so wouldn't recommend leaving any food or drink out. No welcome drinks as stated in booking confirmation - we asked about it and they said it wasn't made so will give the next day but they never did. Not the hotels fault but the guests staying here can be really really loud - had to call security at 1.30am on one night to tell them to shut up. The pool view for sunset is incredible - they give towels, the water is clean. I would still book at this hotel again in future as for the price it was still nice
Stayed 3 nights in Sep 2024