Find Hotel with a Concierge in Lackawanna, NY

"Sadly, due to it being a rainy evening, we missed seeing the much-touted rooftop bar—they closed early, about 10 minutes before we got back from the Judy Collins show! But Matt took good care of us at the lobby bar—where he had to inform me that we weren’t going to be revolving since that feature needs repair. All in all, though, we had a lovely stay. Fully enjoyed the Urban Hot Springs before our delicious meal at Chez Ami! Service there was top notch. "

"Excellent receptionest, excellent cleaner. Rick"

"Everything was great"

"If you like privacy and discretion this is for you!a couple nosy staff members but over all mind their business…if you plan on staying for a while do night to night or book 2-3 days at most, first night book the room you want then every night after reserve cheapest option on Expedia app and the staff will adjust it in computer and you end up saving a pretty penny. 💋💋 mind your business and they’ll mind theirs. :) "

"Excellent hospitality greets you from the airport shuttle to the registration. The rooms were beautifully designed and decorated with large furniture and plenty of room. We felt like we were in our own master bedroom with the amenities. The walk-in shower was a nice surprise for a hotel room as well. We had breakfast in the garden passageway designed with pictures of our trip to Positano, Italy. Our breakfast croissant with melted gryuere cheese, egg, and ham were delicious. Thank you for a wonderful experience in Buffalo! "

"Shower pressure was really really low. Walls are thin. Otherwise great place to stay and very clean. "