Laias Vacations

"Rude staff didn't give directions or instructions to the so called spa balneareo which is nothing more than a kiddie pool. Guests can't use the gym. The wait staff looked as if they were suicidal. The room was clean and nice but the atmosphere was horrible. "

"Parking was a little hard to find."

"Positive: Hotel is walking distance to the train station which is a positive,& clean room Negative: we did not like that there was no coffee machine in room , no hair blower and not even a welcome bottle of water like other hotels have for their guests"

"Very disappointed to arrive at the property and there was no food or even bar service available. I booked this for my husbands birthday and had a very stressful time trying to find a place on a Sunday afternoon to have a meal. No one could accommodate us. "

"Very helpful staff. Great location - near the Cathedral of Ourense (I was walking the Camino Sanabrés). Walking distance from the main train station."

"We absolutely loved our stay at Rock Star Hotel - would recommend. Our room was spacious and clean. Staff very friendly and helpful. We had the Kurt Cobain room. There is a communal space across from your rooms where you can get coffee / water / Coke etc (one euro) and looks out at lovely view. Breakfast through the hatch was a complete novelty and we loved it!! This is a fun hotel - something different - we would stay again! "

"Yes"