Find hotels near Lake Agmar, White Haven from AED 224

"Short VersionThis was my third large house rental in the Poconos and the second that had an indoor pool. I am therefore aware that these large homes come with heavy usage by large groups and that one should not expect a pristine environment. I do expect however that the amenities advertised should be in working order or if not someone will respond and at least attempt to rectify the situation. This was not the case. In fact after multiple attempts to message the host about the issues with the house I was informed that because it was a holiday week there was no one available to respond to my complaints. So I had the privilege of paying double the standard rate to occupy a house that had no property manager to respond to any complaint. Absolutely unbelievable!Full disclosure - I was given a refund of 1900 and offered a late check out. If interested you can read the long version below to decide if this was adequate compensation.Long versionPrior to agreeing to rent the property I saw the note that “pool heating is currently unavailable for guest use”. I contacted the host about this and was informed that the attached pool house and pool would be heated to 76-78 degrees but if I wanted control over the pool temperature beyond that it would involve an additional fee. I felt that was unnecessary and agreed to rent the house.Having been alerted to some comments posted about the pool not being heated upon arrival I sent a message to the host at 7:45 AM asking if the pool would"

"The kitchen was not fully equipped with any cooking utensils. The kitchen was dirty. There was blood on the floor from the last person that was there. I complained about it and they’ve never sent anybody to clean it. There was a dead fly over the kitchen table. They never came and cleaned it. The shower did not work. They came to fix it said it was fixed and then I went to go get a shower after that it was not fixed. I ended up getting my room switched twice. Place was horrible. I would never go back 2 inches of dust all over the place the ceiling fan was thick of dust. "

" The kids enjoyed the pool"

"I stay there 4 to 5 times every year never a problem"

"Booked a room here. Got there and the guy at the desk couldn’t check me in. He tried calling his manager several times but got no answer. Waited 20 minutes and still nothing. I never actually stayed here and no matter how many times I call in for a refund I get sent to voicemail. Booked this through Expedia so I tried with Expedia, they tried calling too and still no answer "

"Yes, we like it a lot, the host was very friendly and everithing was easy and clear, no confusions.We really enjoy our stay and we want to comeback during the summer time."

"The location is perfect with the unit nicely decorated. The sunrise and views from the deck and living room are out of this world. You will need a 4x4 to get up the driveway during inclement weather."

"Thoughtful touches throughout the house; comfortable and clean"

"Amazing house and amazing host. Highly recommend this rental."