Find all hotels by Independent in Lake Helen, FL

"This hotel is in need of some TLC. The hallways are dark and dingy. The ice makers dont work and the staff is not very friendly."

"Came during spring break week when it was supposed to be crowded. You would figure the hotel would be staffed properly and have all of the amenities open. Their rum room was closed down. The breakfast buffet they usually have in the mornings was not happening. Tried to call at 9:54pm to get room service and had to beg to get iut because they were closing at 10. Told we could only order from a partial menu and when we got it, it looked thrown together and definitely not appetising. That does not include the condition of the property... Couldnt open the window because flies would come in the room. Only one out of four elevators were working and one time the doors only opened partially and had to be pried open. Another time we went on the elevator, it dropped and bounced before going up and everyone jumped off of the elevator. Actually went to staff elevators to use them. Could not use the pool because trash was scattered everywhere. Tried to use the public bathrooms and most had their toilets filled with paper and overflowing. We actually left days early. Even had the person checking us in telling us how someone got shot outside of the hotel the night before and it happens every year. Would you use the beach after that? Usually love this hotel. Not sure we are coming back after this though. Hoping this was a fluke but it was a bad one. All my wife wanted to do for her birthday week was enjoy this hotel. We lost our vacation and our spring break. "

"Older building but I don't mind as it was clean. Pool was not cleaned the 6 days we were there. Hot tub was not working. It was to cool to get in anyway but the kids enjoyed it. Only real complaint is it is very very noisy in rooms!!! You can hear everything in rooms beside you, across from you, above you and below you. Screaming kids, banging and clanging, doors slamming, furniture scrapping, etc. I would stay again but only off season. "

"Property was clean and rooms were nice. Water pressure in shower wasn’t the best but overall ok. Staff extremely friendly and helpful "

"Absolutely pristine clean! Phenomenal value! "

"Habitación 1110 la vista demasiado de espectacular Y no solo eso todo está súper lindo y limpio en la habitación , el desayuno muy bueno"

"Shuttle stops at 5pm. So have to get an uber, lyft, or taxi if you have a flight get in after 5. But easy to get to. "

"This hotel is nice. Clean lobby, extra clean rooms. Staff very welcoming! "

"We booked here for an overnight stay. The room was clean, bathroom was clean. It was better than I expected. They had breakfast the next morning in the lobby with a variation of different items (pastries, bagels, hot food, like sausage patties and links, eggs, potatoes, biscuits, juices, coffee, tea, fruit and yogurt). Nice affordable price and a clean stay which was appreciated on my brief stay in Sanford."