"The staff are the real highlight at Agafay Ecolodge. They certainly make an effort to make you feel welcome and provide world class service. Not artificial but a genuine hospitality. If you simply want to unwind under an open air setting, this is the spot. For offsite excursions, they can assist with many options in the area."
"Tents had good heating which was great as the evenings were cold.
The evening entertainment was fun and great for all the family.
Staff were friendly and helpful. "
"Honestly, the staff were so bad it was ridiculous. From the moment we arrived, they came across cold, blunt and completely uninterested in guests. My partner isn't Moroccan and the way he was spoken to felt noticeably different and uncomfortable. Most interactions felt like we were inconveniencing them simply by being there.
I found myself having to be overly friendly just to get basic hospitality back, which made the whole experience feel awkward and forced.
The evening entertainment was also...
"We spent a week here as a family of five (kids ages 7.14 and 17) and unfortunately would not return. Despite advertising 15 pools, there is nowhere to escape the constant noise. Loud music, water aerobics and entertainment play throughout the day, right up until 11pm and can be heard across much of the resort. Even the water park has music blasting all day. If you want a peaceful holiday, this is not the place.
Our biggest issue was cleanliness. On arrival our room had clearly not been cleaned...
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.