Search Castles in Lanai

"The valet parking guys were awesome as was our house keeper. Amenities were lacking. Several days were hard to find food. Although we were in a really bad storm. I understand the staff was overwhelmed also. Very disappointing about the weather for almost our whole trip. And it was supposed to be a trip of a lifetime. 😭😩"

"I came to Hawaii to relax and enjoy my vacation, but unfortunately the service I received did not reflect the level of hospitality I expected. Service was disappointing and far below the standard expected for a destination known for hospitality. Staff members were rude and management did nothing to correct situations. "

"Everything was beautiful! We were so grateful to have the full kitchen as we were there during a recent Kona Low storm. Beautiful beach and view of the ocean. Lanai was wonderfully furnished and covered, so we could enjoy the outdoors in the rain! Would definitely recommend and stay here again!"

"Rooms need updating but were clean. Resort fees were exorbitant, especially considering that beach chairs were only available for rent. Not sure what “resort fees” covered other than just being another money grab."

"No AC in room, sliding door damged not able to lock, felt unsafe, very tired every day of stay due to lack of sleep caused by hot and muggy room.Ms. Angie was very nice, professional, and understanding of my issues."

"They charge extra for parking, which is on top of the $40 a day resort fee and taxes. The property is nice, but the pool is unclean. Great location!"

"We were at the property for the biggest storm in 95 years and they did such a good job of keeping things safe for us and getting the hot tub and pool up and running as soon as possible when the storm settled down. We had a great time. Room was very clean, it was quiet, and we had a beautiful view of the ocean. Would definitely stay here again. "

"As a resort, they did want you to go to a seminar to consider a rental property, but were declined. The rooms seemed a bit dated, though clean and spacious (we had the junior suite). I would’ve loved a few more free amenities for the cost. There was a daily fee to use the gym, for example. Breakfast wasn’t included and you only get one 20% off coupon. For the price, I just would’ve expected a few more perks, like the cookies at Embassy Suites."

"We enjoyed our stay. The rooms were spacious and clean, the pool area was very nice. There isn't much beach right out from the resort but it is a close walk to the main beach area. "