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"Very satisfactory "

"Beautiful Hotel, lovely staff and the spa is a must to visit as well as Mizumi for wonderful food and atmosphere. We will certainly return again - hopefully soon. "

"Tried to order a couple of different meals, but they were out of ingredients, which for a hotel of this size is poor in my opinion. Other than that a good hotel at a good price"

"All of the staff were extremely helpful and the hotel itself is a historic gem. Remember to try the breakfast, it was excellent"

"Yes"

"Nice room but no housekeeping for three days. Do miss having the bed made. Nice breakfast but wasn’t fully prepared first thing so had to wait for stuff to be brought out. "

"Lovely hotel and extremely clean. We were in the club house room which is in a separate building from the main hotel. The room was very clean and modern. My only complaint was there were 2 small bottles of water put out for us like most hotels do but they were half full and the seals were broken so were not new. Also they provide fresh milk in a fridge in the reception area which is really nice but the one I had which was well in date was sour so I think the fridge was not cold enough. Also the ice machine was not working. I did mention this to the reception and it was all rectified immediately. Also the hand wash and shower gel bottles in our room were empty but I brought my own so that was fine. I would suggest that housekeeping do a more thorough check on these things in the future as it is little things like this that can let a lovely hotel like this down. We had an evening meal and breakfast and both were delicious and excellent staff. Although we had a few small problems we would definitely stay here again as the standard is very high. "

"Lovely place but you can tell everything is very old fashioned, doesn’t really look up to date. But other than that’s it’s an okay place to stay with really nice staff."

"Fantastic apartments everything you could possibly need. Beds are amazing great shower can’t wait to return . Also visited the beauty cabin for a lovely massage at a great price "