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"Second time I stay here and the property is amazing, everything is new and super clean. Also great ammenities "

"There were some positives about our stay here. The receptionist Alba was very friendly, professional and helpful. The bed was clean and comfortable and it was only an hour from Bilbao. However when we arrived we were greeted by a huge pile of dirty sheets outside our room; the room was looking very tired, the sofa was marked and unclean as was the shower curtain. The lights in the lounge area did not work. The breakfast room was a scene of neglect, with most tables left with people’s half eaten breakfast, the food selection was poor and quite unappetising. Worst was that there were no staff at all working in the room. All the dirty plates were left on tables, there were no bowls left for the cereal and the juice had run out."

"Excellent"

"It’s my fourth time staying at this hotel. It’s nice. It’s clean easy check in nice people run it. Lots of local restaurants nearby you can walk to."

"Nice property. Easy to get to. Good instructions. Near bodegas. Wish we could have stayed longer."

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"Absolutely marvellous! "

"Quiet rustic old hotel with personalized service."

"No physical people "