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"I would stay here again"

"Mind blowing"

"Exelente servicio y buena atencion de todo el personal."

"This resorts location is great. They provide bikes that can be used in the run/bike trail. The beach is clean and offers multiple full massages for a low price. The pool is great and relaxing, but also offers fantastic entertainment. Would love to stay here again."

"An Unforgettable Stay at Hard Rock Hotel Puerto Vallarta! We just returned from an amazing week at the Hard Rock Hotel Puerto Vallarta, and we can’t stop raving about our experience from May 9–17, 2025. From the moment we arrived, Liz at check-in made us feel like true VIPs with her warm welcome and smooth check-in process. Dining was a true highlight—Esmeralda, Adrian El Chaka, Lulu, Eleazar, Maverick, and Janeth at Ipanema restaurant created an exceptional experience every time we dined there. Their attention to detail and friendly service made each meal memorable. At Ciao restaurant, Scarlett greeted us with a smile every morning, and Moises took such great care of us during our meals. Over at Zen, Brian and Alberto impressed us with their professionalism and knowledge of the menu. Alma, the masseuse at the spa, provided one of the most relaxing massages we’ve ever had—an absolute must if you’re staying here. Whether it was Rodriguez at the Market Buffet keeping our drinks full, Charlie helping with towels by the pool, or Kevin managing our luggage with ease, every staff member made us feel welcome and appreciated. Johan at check-out ensured our departure was as smooth and pleasant as our arrival. This resort is beautiful, the food is incredible, and the people truly make the experience unforgettable. We can’t wait to return!"

"Staff very freindly. Good breakfast selection. "

"love it"

"Awesome service Cuddles to Ricky and Vicente. Also thank you the night bar crew fantastic hospitality. Service was the best thing. "

"This is our 3rd time to this resort. The premium experience is worth the upgrade. The staff are friendly and attentive. Beautiful location. The only thing we missed this trip were the waterfalls at the pools. None of them were working "