Lauter-Bernsbach

"In short: one of the worst experiences I've ever had. Worst of all is the customer service. There was only one person at reception who spoke poor English. All the rest of the staff speak only German, all information and signs are in German. When checking in, we did not receive any information about ..."

"Overall the hotel is closed to the center and the station. One thing what I missed was the cooling in the room. With this hot weather I was not able to find solutions to cool the room down, and do not know if that even exists. Beside that, the hotel is good for short trips."

"Was very impressed with this hotel. Extremely clean, and stylish. Staff was very helpful and friendly. We are at the hotel for evening meal. Excellent choice of food and not too expensive. I loved the shop area."