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"This hotel location and its staff will make your stay a comfortable one! The staff is willing to go the extra mile to make your stay a pleasant one, the hotel being within a mall is quite convenient with many dining options and shopping within a minute’s walk! This combination really made our stay a great one. Kudos to the hotel staff for making sure we always had what we needed and for always providing suggestions for what to do in Santiago and surrounding areas."

"Staff very nice and helpful."

"Staff were courteous. The room excellent. Recommended."

"Everything was excellent, beautiful property!"

"Loved the historical and authentic feel of this place. Great breakfast and service. "

"Hotel was 4 stars. Great location and good breakfast. The parking was also very convenient on property underground."

"Very helpful staff"

"Super cute rooms, bathrooms are sparkling new and updated while the room evoked the castle and romantic eras... service is top notch, staff friendly and helpful. Literally steps from the cathedral and the cutest old town shops. Highly recommend "

"Extremely impeccable! Cleaning, services, etc Definitely I recommend it. I will come back. "