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"Overall, a good budget stay, but a dated hotel in need of decor and infrastructure upgrades. Not a good choice for anyone with even the mildest of mobility issues. As of March 2026, the accessible features at main entry inoperable; the doors are extremely heavy to manage even without luggage and parcels. No consistent doorman/greeter to assist guests through the sallyport. Hotel needs to be more transparent about parking. Self-parking is across street in a private underground lot with no elevator. This is not mentioned in hotel profile. Staff advertises it as "no in-out privileges", when really, one can enter and exit at will. $30/24hrs. Elevator to floors above 15 out of service. No posted timeline for repair for either front door or elevator. Only option is the tiny service elevator, which is clumsy to share with hotel staff. My initial room on 17th floor had inoperable HVAC - no A/C or heat controls. Staff changed my room to a lower floor at no extra charge. Personnel friendly and professional; and the room was spotless, very clean."