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"My stay at the Shangri-La Dubai was truly exceptional. The hotel itself is beautiful, but what really sets it apart is the incredible staff. Everyone was so kind, attentive, and always went above and beyond to make sure every need was taken care of. I want to give special recognition to Khodarahm, the doorman. He greeted me warmly every day, always helped me get a taxi, and even made sure to speak with the drivers so I arrived safely at my destination. His professionalism, kindness, and genuine care made such a difference in my stay. Khodarahm truly represents the spirit of Shangri-La hospitality, and I am so grateful for his help. I highly recommend Shangri-La Dubai not only for its luxury and comfort, but for the outstanding service provided by staff like Khodarahm. I will definitely return on my next visit to Dubai! My stay was from Sep 26-Oct 2. Birthday Celebration <3"

"Very friendly staff. The rooms were very nice. Food was very good."

"Everything was really good. Gym and breakfast buffet were great. Nice shampoos etc provided. Pool was also nice. "

"Absolutely in love with this hotel "

"Our room was spacious, clean and comfortable. Staff were excellent, friendly and extremely helpful, cannot fault anyone or anything . We had a fantastic experience. Also the breakfast was amazing, catered for every culture and nationality. Would highly recommend this hotel, great value for money, and wouldn't hesitate to stay again if ever back in Dubai."

"Beautiful hotel with great staff"

"Excellent location, so close to Dubai Mall and Burj Khalifa, 10-minute walk. Very clean room and friendly staffs. I definitely will stay here again if I visit Dubai in the future."

"good"

"The hotel was amazing, we enjoyed our time immensely, and the pool was divine. The staff were also super helpful and so was the dining."