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"Locations was good, room was clean, but lots of ants and lizards around the rooms, staff were friendly, but lots of restrictions, my daughter came to visit I paid extra charges for few hours, food was included in our package but they charge for water and all other non alcoholic beverages"

"The welcome at Awali was excellent. The all inclusive starts when you arrive regardless of check-in time and it ends when you leave even if you checked out the room hours before. This worked quite well for us as our flight left at 9pm. The concierge is a gem who makes things so easy to do and has really good communication. The restaurants were fab. I did take heed of previous reviews and brought sea shoes which helped us enjoy the beach much more than we would otherwise. The beach is more for snorkelling and seeing wildlife than playing in the waves. The rooms are cleaned and checked multiple times per day. The Boma is a must experience. I also used the sunset on the golf course experience and it was as wonderful as you would expect. The staff go above and beyond and they are all super friendly. We used the spa and although a bit pricey offered fantastic massages and the use of the steam room. I definitely recommend. The only downside is that they need to increase the staff by the pool bar as it takes a long time to get orders in."

"Staff were wonderful, views, love it!! will be back,next year, staying for two weeks 🌹"

"Estelle was amazingly helpful and friendly. She made our stay amazing. All the staff were great. "

"The hotel overal is beautiful. The food and amenities were amazing as well. The staff who help with luggage and the front desk were very helpful and stopped at nothing to ensure you had the best stay. The waiters in the restaurants however need more training. They take a very longtime to bring drinks or off any help often bringing the wrong order. This would not have been an issue if it were once or twice. But it was all the time at all the restaurants. Often no one ever comes to your table to see what you want to order. But everything else was amazing."

"Breakfast quality could be better. Better training in presentation of product. P In bathroom the door was damaged"

"Breakfast menu offered a large varied choice to suit lots of tastes and requirements. Staff were very friendly and accommodating. Location was good, beach clean quiet and secluded from public access. Rooms were large with all good working order facilities, modern and comfortable. Pool large and clean offering beach and sea view. 3 on site restaurants offer buffet, a la carte or bar meals. "

"Staff was great and the food as well"

"Quality of property did not match the price, the food was terrible, the WiFi was shoddy, and there were no blankets on the bed — only sheets — so we were cold all night. We came from Lux Le Morne, which was truly luxurious, and the difference in quality was stark. This is the second Riu I’ve stayed at and the first was similar, so I’m inferring that this is just the brand and will not try another one."