2/10 Terrible
Verified traveler
15 Sep, 2020
Disliked: Cleanliness
Be very careful - was advertised as 3 bedroom apartment - we got one bedroom
Really poor. I booked a three bedroom apartment as listed on Homeaway only to discover when we got there that there was only one bedroom. I showed the listing and my booking to the manager who acknowledged what I had booked, but the booking got translated into a one bedroom apartment by Belvilla somehow and this is the booking that the property received. In fairness, the manager recognised I had booked three bedrooms, but they were fully booked out and couldn't move us. The manager phoned Belvilla twice and couldn't get through. Then Belvilla were to phone me - I am still waiting. Really poor customer service from belvilla. If we had wanted a one bedroom apartment, there were much better alternatives out there for a better price in a better location. The place is not that clean but you have to scrub it when you leave. Could really benefit from being painted. You have to pay to get the TV remote control. You have to pay for sheets and towels as you would in a campsite. The pool was really good however. No beach close by so a car is a must. There are no French restaurants in the village close by, so be prepared to eat pizza if you want to eat out.
Verified traveler
Stayed 7 nights in Jul 2020