Is The Moats Bed and Breakfast pet-friendly?

No, only service animals are welcome at the property.

How much is parking at The Moats Bed and Breakfast?

Self parking is free at this property.

What time is check-in at The Moats Bed and Breakfast?

Check-in start time: 6:00 PM; Check-in end time: 8:00 PM. After-hours check-in is not available.

Does The Moats Bed and Breakfast provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is The Moats Bed and Breakfast located?

Situated in the mountains, this bed & breakfast is within 9 mi (15 km) of Malvern Theatres, Great Malvern Priory, and Morgan Motor Company. Eastnor Castle and Three Counties Showground are also within 9 mi (15 km).

The Moats Bed and Breakfast Reviews, Deals & Photos 2025

8/10 Good

Shawhua

26 September 2022

Stayed 3 nights in Sep 2022

2/10 Terrible

Verified traveler

21 September 2022

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely Awful!!!

Dreadful!!! We have had marvelous experiences at other B&B's throughout the United Kingdom but our experience at The Moats B&B was absolutely awful and bizarre at the same time. We had travelled to Ledbury for a wedding celebration and pre-paid for a 4 night stay at the property. This property only allows you to check in between 6-8 PM, and on our first night we had a rehearsal dinner to attend and so were not able to check in. A sign at the property said that it was "closed" from 10 AM to 6 PM so we went the next morning at around 9 AM to try to check in or at least drop our bags off and get a key so we could access our room. The owner refused to even open the door for us, but told us from a second story window that we could only check in at the specified 6-8 PM time slot and that we could not drop off bags or even enter the property. She strongly encouraged us to look for alternative accomodations while also affirming that she would not offer us any refund for our booking. Hotels.com also was unable to offer us a refund, which is obviously disappointing. We have never encountered someone that was so inconsiderate, unwelcoming, inflexible, uncooperative, and openly hostile towards their customers. Why she is in the hospitality business is beyond me, but if you are looking for a place to stay I would steer clear of The Moats B&B. If you do choose to stay at this property please do not pre-pay, as there will be no possibility of a refund!!!

Stayed 4 nights in Sep 2022

10/10 Excellent

Hollie

26 June 2022

Stayed 2 nights in Jun 2022

10/10 Excellent

Verified traveler

1 June 2022

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent host and very comfortable stay, highly recommend

Stayed 2 nights in May 2022

8/10 Good

Andrew

9 October 2021

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely location, lovely landlady. Friendly and welcoming. Big bed, nice shower. Off the beaten track, but close to beautiful places to visit for the day - Ledbury is a delight.

Stayed 3 nights in Oct 2021

10/10 Excellent

Suzetta

6 September 2021

Liked: Cleanliness, staff & service

Quintessential English cottage

Stayed 1 night in Sep 2021

8/10 Good

Verified traveler

16 August 2021

Liked: Cleanliness, staff & service

We liked the quiet old world feel of the prpoerty and the owner was very friendly and helpful. What was not so good was the twin room was minute and cramped. Details about this side of the the prpoerty are not clear on the website. Overall we understood the limitations of the cottage and didn't let that spoil our stay.

Stayed 2 nights in Aug 2021

4/10 Poor

Verified traveler

22 July 2021

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities

The basic single room is a death trap waiting to happen and as such has been reported to the Local authority and the Fire Authority. Although the description says no window you are not made aware that you need to crawl through a 2ft hatch to get in . I have video evidence if you would like to contact me. As such should a fire happen you would not escape. Don't put your life at risk. I then asked if I had everything paid when i left and was told yes to then be harrassed days after saying I had not paid and she made a mistake, when i then wanted to check with my credit card company she threatened with CCJS. This is not the behaviour of a reasonable person. Stay safe avoid the Moats

Stayed 2 nights in Jul 2021

10/10 Excellent

Martin

14 July 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing home from home

I just have to say Fiona and her partner made our welcome most enjoyable. Very hospitable breakfast was lovely. Real warm and homely. So clean I would 1000% stay again ❤️❤️

Stayed 1 night in Jul 2021

10/10 Excellent

Christopher

20 January 2021

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

very helpful and pleasant owners, opened up for us even tho it was a late booking in lockdown.

Stayed 1 night in Jan 2021

10/10 Excellent

P B

24 July 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Full of character

Amazing property, well kept, cosy and characterfull, liveky chatty friendly host, if we can we will be back.

Stayed 1 night in Jul 2020

10/10 Excellent

Verified traveler

10 March 2020

Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

21 January 2020

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2020

8/10 Good

KIM

10 September 2019

Liked: Cleanliness, property conditions & facilities, room comfort

Stayed 1 night in Sep 2019

10/10 Excellent

Verified traveler

29 June 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The B&B is in a gorgeous location with plenty of wildlife on the grounds much of which you can watch whilst having breakfast. The host is friendly and I will be happy to stay again in the future.

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

13 May 2019

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Lovely old thatched cottage in a peaceful setting .

Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

29 April 2019

Liked: Cleanliness, staff & service

A very nice place with great friendly owner. Helpful all the time

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

11 December 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

hotel very difficult to find,needs better signage.

Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

8 October 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Oct 2018

4/10 Poor

Verified traveler

27 September 2018

Liked: Cleanliness

Disliked: Property conditions & facilities, room comfort

Twin bedroom far to small for two people. Should be made clear that bathroom and toilet are shared facilities with another guest bedroom. Would not have booked if known in advance.

Stayed 1 night in Sep 2018

10/10 Excellent

Tony

22 September 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fiona and Manny were terrific hosts. A most pleasant stay in a wonderful location

Stayed 1 night in Sep 2018

6/10 Okay

Maggie, Norfolk

11 September 2018

Liked: Cleanliness, staff & service

Disliked: Property conditions & facilities, room comfort

Wonderful hostess in Fiona, but really need to be fully aware of the facilities prior to visit. Tiny room, no telly, no wifi, no en suite - bathroom shared with other guests and household. all very cramped. No decaff, or fresh fruit, or semi skimmed milk - breakfast very basic. Bit awkward going to bathroom when hadn't brought any pyjamas! But..... having said that, Fiona is wonderful, totally welcoming and a joy to breakfast with. Other guests were delightful and breakfast turned into a joyful social occasion.

Stayed 1 night in Aug 2018

10/10 Excellent

Dianne, Diss, Norfolk

8 September 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful thatched cottage with wonderful hosts

If you are looking for a quiet quaint cottage in rural surroundings with a hospitable and interesting hostess.... this is the place to be. Fiona and Maddy provide a warm welcome to their delightful cottage.l loved it and would stay there again if in the area.... great value!

Stayed 1 night in Sep 2018

10/10 Excellent

Alistair

17 August 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time I have stayed in a thatched building. Lady who owned it very helpful. Sh also breeds donkeys

Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveler

10 August 2018

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful thatched cottage stay

Beautiful thatched 400 year old cottage with lovley features and well furnished and decorated. Nice gardens and very clean home. Fresh flowers and a very nice breakfast layout in the kitchen. Great location if you like the countryside. Nice pub a 2 minute drive. Would recommend reading check in instructions as only a two hour window to check In which is tight when you are traveling. You are sharing a bathroom and toilet with room next door and doors are old so can hear movement from next room. Take your own shampoo and shower gel as there was none provided. All in all a great stay great value and gorgeous property.

Stayed 1 night in Aug 2018

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