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"Really a disappointment for the price they charge. The place has a vibe of a discount 3* hotel and not the 5* resort they are claiming to be. It's all-inclusive but the quality of the food is quite low. The meat and fish at the buffet often looked old and tired and tasted accordingly. I'm not picky but even I often had trouble finding something at the buffet I could eat that wasn't junk food. The restaurants that require a reservation are not much better. The staff are nice enough but not very effective: for example, there is often a long line to get seated at the buffet for no good reason. Probably chasing tips, the staff are busy serving drinks - something that the patrons could easily get themselves - instead of turning over tables. Even though it's "all inclusive", the tipping culture is pervasive: tip boxes are everywhere and there seems to be an expectation of a tip for every single interaction with the staff. For any requests or issues with the room, multiple calls have to be made, the first call is always ignored. Air conditioning was not working at the gym regardless of how many requests were made to fix it. As far as I know, a large portion of the guests are there on a timeshare, so they have no choice. That would explain the complacency. "

"yes"

"We were on 7th floor and full view of pool and ocean "

"They say adults only but that was not the case at The Rif where I stayed there were at least a hand full of kids and infants as well not to nosey but very noticeable. The swim out pool is not as warm as one would think. Housekeepers were friendly, one night room service never showed up and actually canceled my order. Food was maybe a 7/10 I enjoyed seeing the different ships at the dock."

"We loved the views and the room. I especially liked the bathroom/closet set up- made it very convenient to have the closet in the bathroom. Only negative was we were located at the end of the hotel next to a public park, I believe. There was often activity and loud thumping music at night. "

"We had a lovely stay at the Kontiki. The staff was kind and helpful. We stayed in a superior room which had plenty of space and a nice balcony looking out at a pool. The beach had comfortable chaise and the ocean was a beautiful teal blue. I highly recommend staying here. "

"Excellent customer service "

"Very nice stay here at the wind creek aruba. Everything was exceptional and we will be returning in the future."

"We had a fantastic stay. The property is in close proximity to all the action in Willemstad. The staff was beyond friendly and helpful. The courtyard at Rif Fort is a stone's throw away, as is the Queen Emma bridge connecting Otrobanda and Punda. Highly recommend."