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"Lovely hotel, great facilities and the staff are incredible. Great service and the food for the breakfast was delicious with plenty of options. "

"Food was decent"

"Staff was helpful. Property is clean and well-maintained. "

"Access to executive club was wonderful. Staff were so gracious and friendly. Food was very nice."

"Excellent property, amazing staff. Would definitely stay again. Thank you "

"Had a great stay. "

"I was initially assigned Room 700, but after settling in, I noticed that the central air conditioning was unusually loud. I reported this to Ms. Dwinda Ayu, who responded promptly and arranged for me to be moved to another room without any hassle — her attentiveness was greatly appreciated. On the final evening of my stay, I visited the Executive Lounge, where Ms. Annissa kindly checked in with me and asked for feedback. I shared a few minor comments regarding wear and tear, and she took immediate steps to follow up on them. Great food options too. The hospitality and responsiveness of the team truly stood out. Kempinski offered a warm, comfortable experience — a genuine home away from home. I look forward to returning. "

"Best airport hotel! Clean and nice!"

"Great place"