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"We asked for room cleaning, but it wasn’t done, asked for fresh glasses and cups for tea, were given after 1.5 hrs. Very rude staff, no compassion as we had young kids. The washroom had some issues ( exhaust not working, toilet seat was loose) complained about them, but they were never fixed."

"Easy and concenient"

"good breakfast for on the go"

"The breakfast menu was good but the alternate location for breakfast in the lobby area didn't start breakfast until 9:00am which seems well past when customers would want it. Other than this strange issue the facility and staff were excellent."

"Breakfast was fantastic. One of the best ever. Bed was not as comfortable as expected. Room overall was clean and staff attentive "

"The front desk staff was wonderful. They are very helpful and willing to help. It's very easy to get the hotel from the tube. We will definitely come back to this hotel next time our flight is super early."

"Very nice hotel, food was much better this time. Side was very nice every non of the locker work most were Brocken "

"The hotel is beautiful, staff are amazing and very attentive. Restaurant has plenty to offer with food selection and drinks. Pool areas are very clean as well as the sauna and steam room. My only critic is that there should be a cut off time for kids in the pool area do adults can relax for an hour. Overall it was a beautiful stay!"

"Great"