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Hotel Portal Lençóis

3.5 star property
Family-friendly hotel with free breakfast and a fitness center

Choose dates to view prices

Photo gallery for Hotel Portal Lençóis

Lobby sitting area
Front of property
Massages
Lobby
Outdoor pool, pool umbrellas, sun loungers

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Laundry
  • Breakfast included
The current price is AED 396
AED 415 total
includes taxes & fees
12 Jun - 13 Jun

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Luxury Twin Room

Luxury Twin Room | Living area | TV

Luxury Twin Room

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • Sleeps 2
  • 1 Queen Bed

View all photos for Bungalow

Bungalow | Living room | TV

Bungalow

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 3 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Sofa Beds

View all photos for Mezzanino

Mezzanino | Living room | TV

Mezzanino

Highlights

Balcony
Air conditioning
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
Minibar
  • 35 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Sofa Bed

View all photos for Deluxe Room

Deluxe Room | Minibar, in-room safe, blackout drapes, free WiFi

Deluxe Room

Highlights

Balcony
Air conditioning
Free cribs/infant beds
TV
Blackout drapes/curtains
Ceiling fan
Hair dryer
Private bathroom
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

About the neighborhood

Map
Rua Chácara Groto, s/n, Altina Alves, Lençóis, 46960-000

What's nearby

  • Otaviano Alves Square - 5 min walk - 0.5 km
  • Casa de Cultura Afrânio Peixoto - 7 min walk - 0.6 km
  • Nossa Senhora do Rosário Church - 7 min walk - 0.6 km
  • Senhor dos Passos Church - 10 min walk - 0.9 km
  • Cave of Colored Sands - 14 min walk - 1.2 km

Getting around

  • Lencois (LEC-Coronel Horacio de Mattos) - 78 min drive

Restaurants

  • ‪Cozinha Aberta - ‬9 min walk
  • ‪Restaurante Sabor da Serra - ‬8 min walk
  • ‪Cozinha do Rição - ‬8 min walk
  • ‪Restaurante Garimpo Gourmet - ‬8 min walk
  • ‪Café do Mato - Bistrô & Cafeteria - ‬8 min walk

About this property

Hotel Portal Lençóis

Family-friendly hotel
You can look forward to a free breakfast buffet, an airport shuttle, and a poolside bar at Hotel Portal Lençóis. For some rest and relaxation, visit the sauna. The on-site restaurant offers lunch and dinner. Stay connected with free in-room WiFi, and guests can find other amenities such as a terrace and a garden.
You'll also enjoy the following perks during your stay:
  • An outdoor pool and a children's pool, with sun loungers and pool umbrellas
  • Free self parking
  • A roundtrip airport shuttle (surcharge), a 24-hour front desk, and a TV in the lobby
  • Tour/ticket assistance, multilingual staff, and free newspapers
Room features
All 86 rooms include comforts such as 24-hour room service and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Balconies, ceiling fans, and daily housekeeping

Languages

English, Portuguese

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Children's pool
  • Gym
  • Outdoor pool
  • Playground
  • Sauna
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 7 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1

Property is also known as

Hotel Lencois
Hotel Portal Lençóis Lencois
Lencois Hotel
Portal Lencois
Portal Lencois Hotel
Portal Lençóis Lencois
Portal Lençóis
Hotel Portal Lençóis Hotel
Hotel Portal Lençóis Lençóis
Hotel Portal Lençóis Hotel Lençóis

Frequently asked questions

Does Hotel Portal Lençóis have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at Hotel Portal Lençóis?

As of 11 June 2025, prices found for a 1-night stay for 2 adults at Hotel Portal Lençóis on 12 June 2025 start from $113.4, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hotel Portal Lençóis pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Hotel Portal Lençóis?

Self parking is free at this property.

What time is check-in at Hotel Portal Lençóis?

Check-in start time: 2 PM; Check-in end time: 10:00 PM.

What time is check-out at Hotel Portal Lençóis?

Check-out is at noon.

Does Hotel Portal Lençóis provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Hotel Portal Lençóis located?

This family-friendly Lençóis hotel is within a 10-minute walk of Otaviano Alves Square, Casa de Cultura Afrânio Peixoto, and Prefeitura Municipal. Nossa Senhora do Rosário Church and French Vice-Consulate Building are also within 10 minutes.

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Hotel Portal Lençóis Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 63 out of 148 reviews
Rating 8 - Good. 52 out of 148 reviews
Rating 6 - Okay. 18 out of 148 reviews
Rating 4 - Poor. 10 out of 148 reviews
Rating 2 - Terrible. 5 out of 148 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10

lame service
Stayed 1 night in Aug 2022

8/10

Stayed 2 nights in Mar 2025

6/10

pontos positivos: - atendimento dos funcionários, em especial João Vitor e o jovem Artur. - espaço verde, tranquilo, ótima piscina, excelente café da manhã. - boas opções de drinks e petiscos pontos negativos: - não confiem no transfer do hotel para o centro. Nos deixou na mão. - ar condicionado com temperatura "fixa" de 24°C. - mau contato de interruptores - o serviço de arrumação do quarto atrasa bastante. Em resumo: o hotel precisa de uma geral no sistema elétrico e renovação de alguns equipamentos, principalmente o da refrigeração. Fizemos queixa da ausência do transfer (tem horários definidos), mas a recepção ignorou nossa reclamação. Não recebemos sequer um pedido de desculpas.
Stayed 4 nights in Feb 2025

10/10

Stayed 1 night in Feb 2025

10/10

Stayed 3 nights in Jan 2025

10/10

Estadia maravilhosa sem nenhum problema! Perto do centro e também perto do Serrano onde é possível tomar banho no rio!
Stayed 4 nights in Jan 2025

8/10

Hotel aconchegante, com equipe experiente e muito atenciosa!
Stayed 3 nights in Dec 2024

10/10

Stayed 1 night in Jan 2025

10/10

Stayed 2 nights in Dec 2024

8/10

Stayed 2 nights in Aug 2024

8/10

Hotel bem conservado e ótimo atendimento
Stayed 3 nights in Jul 2024

10/10

Stayed 3 nights in Jun 2024

10/10

Stayed 4 nights in Jun 2024

6/10

Apartamento antigo, móveis velhos, pisos soltando, sanitário antigo, roupas de cama e banho cheirando a mofo. Estruturas precisando de reforma urgente. Baixa relação custo-benefício. O que se pode dizer de positivo é o café da manhã e a paisagem ao redor da área de lazer.
Stayed 5 nights in Jun 2024

10/10

Stayed 1 night in May 2024

2/10

Horrível. O hotel está abandonado. A piscina está com as cadeiras cheias de limo e pedi um camarão alho e óleo que eles cobram caríssimo e foi o pior que já comi na vida, um camarão inteiro e ainda mandaram uns só a cabeça em um prato mal feito. O chuveiro estava frio e precisei reclamar várias vezes e ainda tomei banho frio até consertarem. O gerente ninguém achou e não apareceu, mas dizem que tem. No quarto a mobília tem cupim. Enfim, é um hotel grande, caríssimo para o que oferece e a sensação é que está naquele modo ""o último que sair apague a luz"". E sem esquecer que o telefone do quarto não funciona.
Stayed 1 night in Apr 2024

6/10

Stayed 4 nights in Dec 2023

10/10

Stayed 3 nights in Nov 2023

4/10

O hotel pecou e muito na relação com o cliente. Houve um problema na agua e já no próprio check in, não informaram, só descobrimos durante a estadia. Ficamos sem água quente em um ambiente frio, por 2 dias, e no último trouxeram um balde de agua quente. A recepção insistia em dizer que já estava voltando a funcionar e por vezes que já tinha voltado. Desrespeito total! E um hotel que cobra caro pela diária, na opção cama de casal, na verdade são 2 de solteiro juntas, ou seja no meio da noite as camas se afastam. Péssima experiência. Restaurante que cobram caro pelo serviço de alimentação mas fecham a cozinha 22h
Stayed 3 nights in Sep 2023

10/10

Stayed 4 nights in Aug 2023

10/10

Ficamos encantados. Nos sentimos em casa. Café da manhã fantástico e o atendimento excelente. Certamente é um lugar que voltaremos.
Stayed 2 nights in Jun 2023

8/10

Viajei no final de maio de 2023. Hotel praticamente nosso na baixa temporada, tranquilo, espacoso. Boa variedade no café da manhã. Se o destino for Chapada Diamantina e descanso, o hotel tem uma boa infraestrutura pra isso. Do hotel para o centro é uma descida de asfalto de 10 min. À noite, tinha transfer de meia em meia hora. Ajudou bastante. Pra quem fez os passeios durante o dia, deixa a noite mais leve. Destaque para os funcionários: todos muito atenciosos e educados. Se prefir tapioca, fazem! Pontos negativos: Precisa assinar na recepção pra pegar o secador (acabei dispesando) e a chave da esteira (academia). E quando chegamos à noite, não havia transfer pra pegar a gente na rodoviária. Faltou ajuda. Não tem esse serviço. Foi chato. Mas tem um taxista, chamado Caio, muiiito simpático que nos ajudou. E foi pontual quando tivemos que deixar a cidade. Enfim, são pontos que podem ser melhorados pela infraestrutura e preço cobrado.
Stayed 3 nights in May 2023

10/10

INCRIVEL
Stayed 3 nights in Apr 2023

4/10

Espera mais do hotel Portal Lençóis! Atendimento ruim, total desprezo com o hóspede. Tratamento na recepção bastante ruim, viajei com minha família com isso tínhamos bagagem, contudo nenhum colaborador se predispôs a nos ajuda tampouco a encaminhar ao nosso quarto. Apenas informaram a direção e seguimos à procura da acomodação com nossas malas e mochilas. Tivemos uma boa impressão das Senhoras Camareiras ,que após solicitação, fomos orientados a direção correta das acomodações que por sinal bastante antigas e com aparência de descuido.Um ponto positivo é o café da manhã e transfer a noite até o centro da cidade.
Stayed 2 nights in Feb 2023

10/10

Stayed 3 nights in Jan 2023