2/10 Terrible
CW, london
13 August 2018
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
A very disappointing experience, not recommended
We spent two nights in Clos de Chavigny. We had one experience with the owners which coloured the rest of our time in a deeply disappoiting and unacceptable fashion. We decided to pay to "rent" the kitchen area in order that we could have dinner on the premises (as rules are very strict on food in the rooms). An extra 20€ (on top of over 145€ per night with continental breakfast) allows you the access to a fridge, a kettle and a sink, plus glasses and cutlery but no actual cooking ability.
It comes with the obligation to eat inside the said kitchen. The two owners (who spent quite some time visibly spying on us out of the window) came to us because they saw we were planning to have dinner on a table in the spacious garden in the beautiful late evening sunshine. Becoming increasingly heated, they added we were bad guests because we didn't say thank you for the upgrade (which we received because of their error); and didn't say thank you for breakfast (where one of the owners pressed us with intrusive questions).
They said their point was about avoiding broken glass near the pool. We offered to move to a garden table further from the pool. Then they said we were actually too loud and guests had complained.Then they combined their bullying and one of them suggested we leave immediately, adding of course it would be our choice if we were to forfeit the contract. We left in a rush the next morning, deeply disturbed by their bullying and aggressive treatment. Not recommended.
CW
Stayed 2 nights in Aug 2018