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"Staff, decoration, amenities"

"The room was a good size for a family of four. The kids had plenty of room to play. The fitness centre had a treadmill which I made use of daily. The breakfast was nice. The variety was good. "

"I absolutely loved the view from the double doors in my room and its balcony, the comfortable bed, the silence between my room and others (I was only on floor 3 but it was very quiet), the grandeur of the hotel although it is almost like a slight pastiche of itself as some of it is a tiny bit jaded/faded. The carpet in my room and garishly tiled but classically designed bathroom are both approximately 40+ years old but I found really comforting as it reminded me of staying at my grandparents! I had dinner and it was absolutely impeccable Service and food and would highly recommend. The reception desk were very efficient and helpful. I loved staying here and would love to come back. Highly recommend. "

"Our room was clean with a view of the lake! It was spacious enough for three people to comfortably move around. There was complimentary water, juice and beer in the fridge. The staff was friendly, the food was very good The hotel’s location to the Christmas market and train station was ideal! "

"Everything top rated"

"Superb location, stunning views from room and reception, excellent service and facilities. Nicolas at the reception made our stay super special, with his great personality. We observed him making each guest feel valued and special. Nothing was too much trouble and a wealth of information was given to us to make the best of our short 2 night stay. Hotel was next to bus stop, and direct access to the lake side promenade too. Room was very clean, very comfortable beds, amazing shower and a fridge. Loved the shutter for windows and the awnings that cover the balcony in sunnier times. Improvement needed: minor maintenance issue of the power plug cube being broken off its stand on one side of the bed and night stand shades need tightening. 2 coffee pods per day for 2 people in a room is not generous at all, especially when you charge Chf 4 per extra capsule. That said, we had an outstanding stay and the only regret was we were not staying longer. "

"Staff nice"

"Great hotel"

"Lovely and clean. Great location "