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"Great customer service "

" excellent customer service "

"A wonderful location on the edge of the old town and the Rhine. Perfectly located for cyclists and walkers and also has breakfast available."

"Great spot for my stay in Andernach. the staff were very helpful and pleasant, check in was quick. There was a good selection of items for breakfast. The room was perfect for my few days in the city. I had a problem with my room card which was sorted quickly by the staff. There were some restaurants nearby and the hotel is only a few minutes walk from plenty of other options. There was a small public car park across the road (filled up very quickly) or a larger one 5 minutes walk away. There is a small park across the road where you can sit and watch all the boats up and down the Rhine. "

"The service, friendliness and kindness of the team running Pension Carmen was absolutely outstanding. For this, I would definitely come back. They were clear in their communication and went above and beyond to be helpful. They also provided useful recommendations for the area. Very kind people. I like the idea of their themed rooms, and they were well set up. (I happened to end up in the football room). Comfortable and spacious with nice little baclony overlooking a green space. Also, very clean. There were a few niggly things with the room that were not as convenient. The mattress and pillows were not particularly good and the sink in the bathroom struggled to drain. Plus, sound travelled a lot through the house, so I felt cautious about putting on music or chatting on the phone. That being said, I would definitely recommend Pension Carmen for a short term stay in Bad Hönningen. The team made me feel very welcome, and that's always a priority for me when traveling. It's also walking distance to the train station! "

"This was a wonderful hotel that I wish I could have enjoyed for longer. The rooms were spacious and the beds were very comfortable. The rooms did lack outlets but I believe that is because it is older. The hotel had a very friendly and helpful staff. I was happy I could easily rent a bike at a low cost for the day from the hotel. The breakfast was fantastic! So many choices and all so fresh. It was wonderful too to enjoy eating while viewing the Rhine. (Sadly on the second day of our stay they hosted the breakfast temporarily in the hotel large banquet space - this was not so nice!). The only downside of the hotel is that it is busy! It is not small - it's a huge hotel and thus breakfast, the lobby, and other common areas were always full of people. Check-in and out are not quick processes so allow for some extra time. Despite minor inconveniences, I would gladly return to this hotel and this time stay longer!"

"Very nice hotel with a very good restaurant "

"I had a pleasant stay at the hotel. The staff is friendly and attentive. The hotel is clean and the rooms are comfortable. I can recommend staying at this hotel. "