Find Hotel with a Concierge in Leuven

"I chose it for its proximity to Bruxelles-Central station and the Grand Place. In both respects, it was ideal."

"The room smelled terribly, window trim paint was still wet and it smelled like oil paint. When I asked for a different room, I was assured it was as nice, not even close. I had paid a premium for a large room with a view and I was offered a small dark room looking at a wall. So I kept the first room and had to air it out as best as I could. The crew was painting other rooms too. It’s very amateur of a hotel to allow a guest to check into a room with wet paint, they didn’t seem at all concerned that I was bothered by this. The room was not particularly clean, dude bunnies and hair on the bathroom floor. The shower floor wasn’t installed on a proper angle and the water flooded out. When I booked on Expedia, the offer was for a drink per guest. They left cookies in the room and said that was the equivalent of a drink. The breakfast was very good. This hotel is in a great location and has some positives but certainly needs to up their game. "

"Hotel was excellent. No complaints about the room or the service. Enjoyed a long weekend stay in Brussels."

"An excellently-located hotel for travellers arriving at and leaving from Brussels Midi station, with spacious rooms, very comfortable beds and good bathrooms. Our stay was less than great because of the temperature of the room, which when we arrived was probably in the high 20sºC and as such unbearable. When we told the front desk staff as we left for the evening the solution offered was to switch off the room's heating completely – when we returned the temperature had lowered slightly, but it was only in the small hours of the morning that it was anything like acceptable. The person on check-out the next morning was apologetic that the temperature had been so high."

"TV kept switching itself on throughout the night. Aircon didn't work, both hot and cold setting produced heat. Very limited restaurant menu, very expensive. Snack shop, very expensive and very few members of staff."

"Got a free upgrade to a superior room. The room was spacious, clean, comfortable and had all the amenities I needed."

"Evening reception were really helpful and nice. The room was nice. The only downside were that the room wasn't spotless. There was dust everywhere a"

"Location is great. Clean room and gentle staff."

"Staff were helpful. Entrance a bit off putting"