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"We stayed in one of the luxury rooms, which was outstanding. As always, the staff were kind ,friendly and helpful. Breakfast was excellent and we had one evening meal which was superb. Caley is a fantastic Hotel in a wonderful location. It is one of our happy places. Thanks again, we will be back soon. "

"It was a nice and very easy trip. The hotel was lovely. The staff were great. The bar was great. They recommended a nice café around the corner of breakfast. Great time all round."

"A top quality town centre hotel with a host of original Georgian features, superbly managed by Gemma and her team who provide an excellent level of customer service. "

"Stayed due to works party, fantastic attentive staff, couldn't wish for anything more."

"Clean rooms, friendly staff "

"Couldn’t get a table for dinner. Had to eat from a low table in reception. We could see the dining room and there were empty tables all night. Not very successful. Not what you need after a six hour journey. Think there was problems in the kitchen. We could not get an answer from reception as we couldn’t find the car park. Had to ask a local."

"Here’s a polished review based on everything you shared—warm, positive, and ready to post: ⸻ ⭐️⭐️⭐️⭐️⭐️ 5/5 I recently spent seven weeks at this hotel for work, and what truly made the experience exceptional was the staff. Everyone I interacted with was polite, friendly, and genuinely helpful, which made such a long stay feel comfortable and welcoming. Two team members in particular really stood out. Jilly on reception was an absolute bundle of joy every morning—her warmth and energy set a positive tone for the day and made me feel right at home. Laura was also wonderful; always present, always smiling, and consistently happy to help with anything I needed. They both deserve a big thumbs up for their outstanding hospitality. Breakfast each day was great, with plenty of choice and consistently good quality. I also had the lovely surprise of receiving a free two-course meal after registering on the hotel’s website, as it happened to be my birthday—such a thoughtful touch that really made my stay feel special. Overall, I couldn’t have asked for a better experience and am already looking forward to returning in the next few months. Highly recommended!"

"Very friendly and helpful staff"

"Lovely large warm room. Bed was comfortable. Quiet at night. The room was spotlessly clean and nice decor. Parking was easy and cheap too. "