"It’s a very good located hotel with self check in. Unfortunately, despite it was indicated it’s non-smoking, our studio was extremely stinky. We reported it right away and were told that they would bring air-freshener next day (though I don’t know how it’s possible to get rid of the cigarette smell with an air freshener when the smell is sitting in the textile of curtains, sofa etc). Nobody showed up the next day. So our complaint was not resolved. There’s also construction work outside of the...

"First and most wonderful and helpful staff, everyone making the best of the experience; location is one of a kind, just next to everything. The unit was comfortable to the best, neatly clean, fully equipoed, and Bilbao it’s a gastronomic and ambience best experience. Will definitely return"

"There is no free parking at the property or in the area - something to keep in mind if you have a car (which by the way you wont need to explore Bilbao and surrounding areas as the Bizkaia card is so reasonable)."

"Great place to explore"

"Apartamento súper bien ubicado justo en la plaza circular. Estuvimos en las fiestas de Bilbao y nos tocó un escenario frente a nuestro alojamiento. Somos una familia de 4 y todos somos adultos y muy cómodo porque son 2 recámaras cada una con su baño. Está recién renovado, Todo funciona, el precio es alto pero el lugar lo super vale. Lo recomiendo ampliamente!!!"

"You can only communicate with the host via whats app and responses are slow. It had everything we needed but kitchen and common are are very small. It feels more like a hotel and then a home ."