4/10 سيّئ
Chelsea
29 أبريل 2026
عناصر لم تنل الإعجاب: النظافة وحالة المنشأة ومرافقها
The room was not clean when we arrived. Trash, dirty towels, unmade bed. Waited 30+ minutes to get into same room, now clean. We ended up with a leaking ceiling after showering, the water was leaking out of the light in the bathroom and eventually the light actually fell down and was just hanging 2 feet below. We informed front desk, let them know we were checking out that day so we would work around it. Maintenance LET THEMSELVES IN without knocking before we were even dressed for the day, way before checkout time, they could not speak English. Shoved a phone at me and a person said they wanted to look at the bathroom. I let them in to look at the light and they just stayed, to fix it. No communication. Stood on the toilet & the bathroom counter, spilled water from the light fixture all over the counter, our toothbrushes & my makeup bag. Left dirty, muddy footprints on toilet, did not clean up. We awkwardly waited in our room for 30 minutes with not so much as a word from any of them. We have 4 children and honestly I just did not even feel safe in this situation. Manager refused to refund us. Absolutely will not stay here again.
Chelsea
أقام ليلة واحدة (1) في شهر أبريل عام 2026