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Residencial João XXI

3.0 star property
Guesthouse in Lisbon, near Rossio Square

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Residencial João XXI offers a convenient base near Marquis of Pombal Square and Gulbenkian Museum. Travelers appreciate the practical amenities including in-room WiFi, on-site car rentals, tour assistance, laundry services, and an elevator for hassle-free access to rooms.

Reviews

7.0 out of 10
Good

Popular amenities

  • Air conditioning
  • Free WiFi

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Double Room

Desk, iron/ironing board, cribs/infant beds, rollaway beds

Double Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Triple Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Quadruple Room

Quadruple Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Quadruple Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 19 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

View all photos for Family Room

Family Room | Desk, iron/ironing board, cribs/infant beds, rollaway beds

Family Room

Highlights

Air conditioning
TV
Shower/tub combination
Hair dryer
Private bathroom
Wardrobe or closet
Desk
Iron/ironing board
  • 22 sq m
  • Sleeps 5
  • 5 Twin Beds

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About the neighborhood

Map
Rua Gomes Freire 179, Lisbon, 1150

What's nearby

  • Avenida da Liberdade - 8 min walk - 0.7 km
  • Eduardo VII Park - 8 min walk - 0.7 km
  • Marquis of Pombal Square - 10 min walk - 0.9 km
  • Saldanha Square - 10 min walk - 0.9 km
  • Rossio Square - 18 min walk - 1.6 km

Getting around

  • Entrecampos Station - 3 min drive
  • Picoas Station - 7 min walk
  • Humberto Delgado Airport (LIS) - 19 min drive

Restaurants

  • ‪Moxy Bar - ‬3 min walk
  • ‪AMO Brewery - ‬4 min walk
  • ‪Flôr Do Conde - ‬3 min walk
  • ‪Dona Maria - Comida Brasileira - ‬2 min walk
  • ‪Pastelaria Vita - ‬3 min walk

About this property

Residencial João XXI

Guesthouse near Avenida da Liberdade
Close to Marquis of Pombal Square and Rossio Square, Residencial João XXI provides an airport shuttle, car rentals on site, and more. Stay connected with free in-room WiFi.
You'll also find perks like:
  • A roundtrip airport shuttle (surcharge), access to a nearby health club, and an elevator
  • Multilingual staff, tour/ticket assistance, and luggage storage
  • Laundry services and smoke-free premises
Room features
All guestrooms at Residencial João XXI include comforts such as air conditioning, as well as amenities like free WiFi.
More amenities include:
  • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
  • Bathrooms with shower/tub combinations and hair dryers
  • Wardrobes/closets, desks, and phones

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (EUR 7 per day)
  • Roundtrip airport shuttle (surcharge) on request

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Conveniences

  • Luggage storage
  • Virtual front desk

Guest services

  • Multilingual staff
  • No housekeeping service
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Wheelchair accessibility

More

  • 4 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4:30 PM; Check-in end time: 10:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; access will be through a private entrance
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests

Access methods

Access code, private entrance

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 15.0 per night
Cribs (infant beds) are available for EUR 5.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: EUR 18 per vehicle (one way)
  • Nearby parking fee: EUR 7 per day
  • Crib (infant bed) fee: EUR 5.0 per night
  • Rollaway bed fee: EUR 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash

Property is also known as

Residencial João XXI Hostel Lisbon
Residencial João XXI Lisbon
Residencial Joao Xxi Hotel Lisbon
Hostel/Backpacker accommodation Residencial João XXI Lisbon
Lisbon Residencial João XXI Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Residencial João XXI
Residencial João XXI Hostel
Residencial João XXI Lisbon
Residencial João XXI Guesthouse
Residencial João XXI Guesthouse Lisbon

Frequently asked questions

Is Residencial João XXI pet-friendly?

No, only service animals are welcome at the property.

What time is check-in at Residencial João XXI?

Check-in start time: 4:30 PM; Check-in end time: 10:00 PM.

What time is check-out at Residencial João XXI?

Check-out is at 11:00 AM.

Does Residencial João XXI provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 18 per vehicle applies.

Where is Residencial João XXI located?

Located in Lisbon City Center, this guesthouse is within a 15-minute walk of Hospital Dona Estefania, Marquis of Pombal Square, and Avenida da Liberdade. Rossio Square and Campo Grande are also within 2 mi (3 km). Picoas Station is 7 minutes by foot and Anjos Station is 9 minutes.

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Residencial João XXI Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 77 out of 461 reviews
Rating 8 - Good. 170 out of 461 reviews
Rating 6 - Okay. 119 out of 461 reviews
Rating 4 - Poor. 59 out of 461 reviews
Rating 2 - Terrible. 36 out of 461 reviews

7.0/10

Cleanliness

7.2/10

Staff & service

5.0/10

Amenities

6.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Albena

Liked: Cleanliness
The bed was comfortable
Stayed 1 night in Mar 2024

2/10 Terrible

Stanislaw

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Please be careful to rent a room. Linen,toppers and pillows had a lot of stains, towels very tiny and old windows very dirty. The receptionists very nice and polite, helped us to change a room.
Stayed 3 nights in Aug 2024

2/10 Terrible

Clayton

Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the price

This place is filthy. The bed sheets had stains on them and visible signs of bed bug residue. We looked under the sheets as we read other reviews of bed bugs and the evidence was there. We left the hotel after about ten mins in the room and booked a much cleaner hotel.
Stayed 1 night in Jun 2024

4/10 Poor

Maria

Disliked: Property conditions & facilities, room comfort
The Residential is located in a very nice neighborhood. There are two restaurants besides the hotel with very friendly people, which made a plus to our stay, The front desk lady was such an amazing young lady, ready to help us to solve any problems for which we are very grateful. And the cleaning staff was very polite. There are some negative aspects: the front door is extremely heavy and we did not have instructions to enter, we had to call the front desk from the street. After 10:00pm, the front desk is closed until 10:00am. The room did not have any amenities, only the beds, one towel per person, and liquid soap for the shower.
Stayed 4 nights in May 2024

6/10 Okay

vito&vita

Disliked: Cleanliness, property conditions & facilities
Very simple hotel in good location. It's ok for the price. The checkin was only possible in afternoon.
Stayed 1 night in Jul 2025

6/10 Okay

Bruno

Liked: Cleanliness, staff & service
Sem lugar para deixar a mala. Ou banheiro na area comum. Quarto disponivel apos as 16.30h
Stayed 1 night in Jul 2025

4/10 Poor

Well

Disliked: Cleanliness, staff & service, property conditions & facilities
Needs complete moderation and lift buttons even not working properly. Cleaning is not upto standard and definitely needs a big change.
Stayed 3 nights in Jul 2025

4/10 Poor

Gilberto

Disliked: Cleanliness, amenities, property conditions & facilities
Orario check in solo dopo le 16.30. Lenzuola macchiate.. acqua del bagno che continua a scendere facendo rumore tutta la notte.. letti singoli staccati e scomodi..
Stayed 1 night in Jul 2025

6/10 Okay

Natalin

Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
Entrada a partir de las 16 y 30, sin opción para dejar las maletas. No hubo cambio de toallas durante la estadía de 3 días, ni limpieza de habitación
Stayed 3 nights in May 2025

2/10 Terrible

Juan

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The most horrible place anyone can stay. Stained and damaged linen and pillows, electrical connections and dangerous outlets. Exposed electrical wires. The curtain of the bathroom window is much smaller than the window, anyone can see you from the street. They didn't even have proper towels. The ones they gave us smelled bad. The hallways lights don't work properly (sensor enabled).The person who seem to be the manager, should not work in a hotel to be honest. She has no skills to deal with customers and she looks like mad working there. We had to look for another hotel and leave that horrendous place.
Stayed 2 nights in Apr 2025

2/10 Terrible

Weronica

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sporco, rumoroso e puzzolente

La camera puzzava , il bagno era molto sporco pieno di capelli , lavandino intasato e rumore a tutte le ore . Se volete dormire di notte andate da un’altra parte
Stayed 1 night in Apr 2025

4/10 Poor

Daniele

Disliked: Cleanliness, property conditions & facilities
Siamo arrivati il 18 aprile sino al .22 quindi 5 notti. All'arrivo ore 15 ci è stato detto di tornare dopo due ore in quanto la camera non era pronta. Alle 17 ci è stata assegnata, però non avendo pranzato e dopo il lungo viaggio siamo usciti senza controllare il letto rifatto. Ssiamo scesi al centro città e ci hanno telefonato perché dovevamo rientrare subito per pagare la tassa di soggiorno che si erano dimenticati, gli ho chiesto se potevamo farlo domani, ma niente, quindi taxi 8 euro, e ripartenza a piedi per poter mangiare. Rientro in camera verso le 23 con reception chiusa. Al momento di andare a letto scopriamo che le lenzuola non erano state cambiate, con una evidente chiazza di sporco di cui ho una foto ma che mi vergogno anche a pubblicare. Quindi abbiamo dormito vestiti sopra il letto con una coperta. Mattino seguente non si riusciva a capire se la receptio avrebbe aperto, in quanto il numero telefonico non è abilitato a ricevere chiamate (!) dopo le 10 finalmente si è visto qualcuno e ci hanno assicurato che avrebbero cambiato il letto, cosa che è avvenuta. Abbiamo anche preso in considerazione la possibilità di cambiare struttura, ma il sabato di Pasqua sarebbe stato impossibile. Altra nota dolente gli asciugamani, solo due per due persone e per cinque notti, e per cinque giorni la stanza non è mai stata rifatta. Sicuramente struttura non all'altezza per i minimi nostri standard.
Stayed 5 nights in Apr 2025

4/10 Poor

Natalia

Disliked: Amenities
A ver... si relacionamos precio-calidad... Y... mas o menos se puede rescatar... Pero el tema, es que uno paga, no es gratis... Por lo que daré algunas experiencias, yo solicite una habitación triple (una cama Matrimonial una cama simple) y me dieron tres camas separadas, al que me dijeron que al no haber otra habitación disponible, que junte las camas para hacerla parecer una matrimonial, o sea... Por otro lado, en la página figura sobre un parking a €7 el día y resulta que "esta en obra", lo que nos modifico en nuestras excursiones. La limpieza es cada tres días. Al ser un edificio viejo, pensé que las paredes serian un tanto gruesa... pero no, se escucha TODO los ruido de la habitaciones continuas. Por la mañana en la recepción hay personal a partir de las 10 de la mañana...
Stayed 3 nights in Mar 2025

2/10 Terrible

Melanie

Disliked: Amenities, property conditions & facilities
Ich habe selten so eine abgeranzte Bude gesehen. Die Badezimmertür ließ sich nichtmal schließen. Es war nachts sehr kalt, es gab nur dünne Decken. Die Aircondition/Heizung war defekt. Die Damen an der Rezeption sprachen kein Englisch, schlechte Kommunikation über Translator Programme.
Stayed 4 nights in Feb 2025

4/10 Poor

marco

Liked: Amenities
Disliked: Cleanliness, staff & service, property conditions & facilities
l'albergo è tenuto un pò così... ma la zona è molto comoda e poi fra bar e ristoranti per colazioni, pranzi o cene è pieno. Dentro potrebbero fare qualcosina in più. Il bagno comunque era spazioso e pulito.... più spazioso, in proporzione, della camera. Tanta luce dalle belle finestre del palazzo. Nel complesso ci si può stare anche perchè è ottimo il rapporto qualità / prezzo.
Stayed 4 nights in Jul 2024

2/10 Terrible

Volker

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Diese Pension können wir nicht empfehlen. Die Zimmer waren schmutzig und wurden nur gereinigt als wir darum baten und drängten. Ebenso der Handtuchwechsel erfolgte nur auf drängen. Nachts war das Zimmer eiskalt da keine Heizung vorhanden. Bettwäsche hatte Flecken und war nicht frisch. Der Aufzug war mehrmals defekt so auch am letzten Tag und wir mussten uns mit unseren Koffern ein enges und und schlecht beleuchtetes Treppenhaus hinunter quälen. Auch konnte man nicht gut schlafen da es nachts im Haus und der Aussen Umgebung sehr laut war. Den einzigen Stern gibt es für die Bushaltestelle die direkt vor dem Haus ist, von wo man in die schöne weihnachtliche geschmückte Stadt flüchten konnte.
Stayed 7 nights in Dec 2024

6/10 Okay

Enric

Disliked: Amenities, property conditions & facilities
-
Stayed 2 nights in Dec 2024

4/10 Poor

Stefan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
No cleaning, we stayes 3 nights. Had to ask for toiletpaper. We couldnt close the bathrooms door. Cause it was no handle on the inside. The receptionst we had contact with most was fantastic. She helped us when we asked. I guess the hotel needs better management!
Stayed 3 nights in Oct 2024

6/10 Okay

Willy

Liked: Staff & service
Disliked: Cleanliness, room comfort

Bem razoável.

Havia lido relatos terriveis. O Hotel tem vários problemas mas cobra um preço barato. Está bem localizado. As funcionarias da limpeza eram muito simpaticas assim como algumas da recepção. Achei que o hotel compensa pelo valor que paguei, pelo razoável conforto e localização.
Stayed 4 nights in Sep 2024

6/10 Okay

Natalie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Die Tür war etwas schwerfällig zu öffnen aber es ging. Das Zimmer und das Bad waren sauber, der Empfang sehr nett und aufmerksam. Das Gebäude ist etwas in die Jahre gekommen. Die Fenster gingen nicht zu schließen. Für den Preis und die kurze Aufenthaltsdauer (2 Nächte) aber absolut in Ordnung. Tolle frühstucksmöglichkeit / Restaurant direkt unten!
Stayed 2 nights in Oct 2024

8/10 Good

Joseph Bogdan

Liked: Staff & service
Disliked: Amenities
Eine ruhige Unterkunft. Wir waren dort eine ganze Woche und sind zufrieden gewesen. Allerdings ist das Internet extrem langsam, im TV gibt es nur portugiesische Sender. Und man muss daran denken, dass es ein Hostel und kein Hotel ist. Einkaufsmöglichkeiten in direkter Nähe sind eher rar. Unten (Erdgeschoss) befindet sich eine Konditorei (guter Kaffee) und ein kleines Restaurant. Zum City-Centrum fährt der Bus 760 (Haltestelle direkt vor dem Objekt) und 712 (um die Ecke). Fazit: buchen.
Stayed 7 nights in Sep 2024

6/10 Okay

Nivaldo

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Bom local. Ponto negativo,.a porta do banheiro não fechava, ao questionar foi informado que o responsável pela manutenção estava afastado. Banho após 23h água não aquecia.
Stayed 6 nights in Sep 2024

4/10 Poor

Jose Augusto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pessima estadia

Roupa de cama suja, parecia que não foi lavada, pois havia cabelos de outras pessoas, foi impossível fazer contato com a propriedade para check in, não atendem as ligações, só conseguimos entrar devido a uma ajuda do funcionário de uma padaria que fica ao lado,funcionária pessima e mal educada, estava faltando uma toalha e não nos entregaram, mesmo pedindo, pouco papel higiênico, pessimo atendimento, PARA PIORAR PRECISA MELHORAR MUITO!
Stayed 2 nights in Sep 2024

4/10 Poor

Kirsten

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Nette Rezeption, aber sonst nie wieder
Stayed 1 night in Sep 2024

6/10 Okay

Tomonori

Disliked: Amenities
いずれの地下鉄駅からも歩いて数分です。Baixia-Chiadoなどのアクセスに便利なAnjosからはひたすら急勾配を登るので、駅から平坦な道のPicoasの利用をオススメします。 ホテルはチェックインが夕方４時半からなので、何日か前に荷物を預ける時間を事前に伝えておくべきです。この事に当日気づいたのでチェックインまで待たなくてはいけませんでした。部屋は広く、最低限の設備が整っている感じです。下水の臭いがきつかったのと、便座の蓋が壊れかけていたのが気になりました。観光の中心地からは少し離れているので静かな住宅地で、スーパーや飲食店も近くにあるので便利ですが、観光地までのアクセスは地下鉄よりもバス移動の方が楽だと思います。
Stayed 4 nights in Sep 2024