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Torel Palace Lisbon

5.0 star property
Luxury hotel with 2 restaurants and a 24-hour front desk

Choose dates to view prices

Torel Palace Lisbon offers a serene retreat in the city center with an outdoor pool and gardens. Guests can relax at the poolside bar or enjoy local cuisine at two on-site restaurants. High-speed WiFi and attentive staff enhance the experience throughout the stay.
VIP Access

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Parking available
  • Pet friendly
  • Room service
The current price is AED 1,003
AED 1,098 total
includes taxes & fees
11 Jan - 12 January 2026

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Room options

Available filters for rooms
Showing 36 of 36 rooms

View all photos for Standard Double Room

Standard Double Room | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Standard Double Room

9.4 out of 10
Exceptional
(3 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Master)

Double Room (Master) | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Double Room (Master)

9.0 out of 10
Wonderful
(4 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 35 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Villa, 1 Bedroom, Jetted Tub

Villa, 1 Bedroom, Jetted Tub | Terrace/patio

Villa, 1 Bedroom, Jetted Tub

Highlights

Deck/patio
Yard
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
  • 48 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Sofa Bed

Standard Double Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
Hypo-allergenic bedding
  • 17 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

Executive Double Room, City View

8.8 out of 10
Excellent
(3 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
  • 26 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, City View

Royal Double Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Double Room, City View

9.6 out of 10
Exceptional
(4 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
  • 35 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Premier Double or Twin Room, City View

Premier Double or Twin Room, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Premier Double or Twin Room, City View

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
  • 28 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Deluxe Apartment, 2 Bedrooms, City View

Deluxe Apartment, 2 Bedrooms, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Apartment, 2 Bedrooms, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 95 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Penthouse, 2 Bedrooms, Balcony, City View

Penthouse, 2 Bedrooms, Balcony, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Penthouse, 2 Bedrooms, Balcony, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Furnished balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 130 sq m
  • 2 bedrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Apartment, 1 Bedroom

Standard Apartment, 1 Bedroom | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Standard Apartment, 1 Bedroom

Highlights

Balcony
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Apartment, 1 Bedroom, Balcony, City View

Apartment, 1 Bedroom, Balcony, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 1 Bedroom, Balcony, City View

Highlights

Balcony or patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Apartment, 2 Bedrooms, Jetted Tub

Apartment, 2 Bedrooms, Jetted Tub | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Apartment, 2 Bedrooms, Jetted Tub

Highlights

Furnished patio
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
  • 155 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds

Suite

Highlights

Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
Pillow menu
  • 40 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite Imperial, vista Cidade

Suite Imperial, vista Cidade | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Suite Imperial, vista Cidade

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
Hypo-allergenic bedding
  • 80 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, City View

Royal Suite, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Suite, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
LCD TV
  • 50 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Deluxe Suite, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Air conditioning
Heating
Free cribs/infant beds
LCD TV
  • 45 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 Queen Bed

View all photos for Royal Double Room, Jetted Tub, City View

Royal Double Room, Jetted Tub, City View | Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal Double Room, Jetted Tub, City View

Highlights

Balcony
Soundproofed
Individually furnished
Individually decorated
Private outdoor hot tub
Air conditioning
Heating
LCD TV
  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Master

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Master

  • Sleeps 3

View all photos for Master With View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Master With View

  • Sleeps 2

View all photos for Royal With View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Royal With View

  • Sleeps 3

View all photos for Classic Room

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Classic Room

  • Sleeps 2

View all photos for Suite Royal

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Suite Royal

  • Sleeps 2

Royal Double Room, Jetted Tub, City View

  • Sleeps 2

Two-Bedroom Deluxe Apartment

  • Sleeps 4

View all photos for Two-Bedroom Penthouse Apartment

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Two-Bedroom Penthouse Apartment

  • Sleeps 4

View all photos for One-Bedroom Apartment With Balcony

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

One-Bedroom Apartment With Balcony

  • Sleeps 2

View all photos for Two-Bedroom Apartment With Terrace & Jacuzzi

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Two-Bedroom Apartment With Terrace & Jacuzzi

  • Sleeps 4

View all photos for Villa With Jacuzzi

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Villa With Jacuzzi

  • Sleeps 3

View all photos for One-Bedroom Standard Apartment

Eco-friendly toiletries, hair dryer, bathrobes, slippers

One-Bedroom Standard Apartment

  • Sleeps 2

View all photos for Suite Royal With View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Suite Royal With View

  • Sleeps 2

View all photos for Presidential Suite with City View

Eco-friendly toiletries, hair dryer, bathrobes, slippers

Presidential Suite with City View

  • Sleeps 2

View all photos for Imperial Suite

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Imperial Suite

  • Sleeps 2

Executive Double Room With City View

  • Sleeps 2

Premier Double Or Twin Room With City View

  • Sleeps 2

View all photos for Master Royal With View

Egyptian cotton sheets, premium bedding, memory foam beds, minibar

Master Royal With View

  • Sleeps 2

Suite

  • Sleeps 2

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Eurostars Universal Lisboa

Lisbon
  • Pool
  • Free WiFi
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9.2 out of 10, Wonderful, 1,103 reviews
The price is AED 399
AED 457 total
includes taxes & fees
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About the neighborhood

Map
Rua Câmara Pestana, 45, Lisbon, 1150-082

What's nearby

  • Avenida da Liberdade - 3 min walk - 0.3 km
  • Restauradores Square - 5 min walk - 0.5 km
  • Rossio Square - 5 min walk - 0.5 km
  • Castle of São Jorge - 8 min walk - 0.7 km
  • Santa Justa Elevator - 8 min walk - 0.7 km

Getting around

  • Rua Câmara Pestana Stop - 1 min walk
  • Rossio Station - 9 min walk
  • Humberto Delgado Airport (LIS) - 28 min drive

Restaurants

  • ‪Hard Rock Cafe Lisboa - ‬6 min walk
  • ‪Bonjardim - ‬7 min walk
  • ‪Solar dos Presuntos - ‬4 min walk
  • ‪BananaCafe - Posto 5 - ‬6 min walk
  • ‪Casa do Alentejo - ‬6 min walk

About this property

Torel Palace Lisbon

Luxury boutique hotel near Avenida da Liberdade
Close to Rossio Square and Santa Justa Elevator, Torel Palace Lisbon provides a poolside bar, a terrace, and a garden. Be sure to enjoy a meal at the two on-site restaurants. In-room WiFi, with speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with dry cleaning/laundry services and a bar.
You'll also enjoy perks such as:
  • An outdoor pool along with sun loungers
  • Buffet breakfast (surcharge), valet parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • Babysitting (surcharge), outdoor furniture, and a front-desk safe
  • A 24-hour front desk, a computer station, and coworking spaces
  • Guest reviews say great things about the helpful staff and first-rate property condition
Room features
All guestrooms are individually furnished, and have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and air conditioning.
Other amenities include:
  • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
  • Bathrooms with eco-friendly toiletries and hair dryers
  • 24-inch LCD TVs with cable channels
  • Wardrobes/closets, eco-friendly cleaning products, and childcare services

Similar properties

Front of property
Palácio Ludovice Wine Experience Hotel
  • Spa
  • Free WiFi
  • Restaurant
  • Air conditioning
9.8 out of 10, Exceptional, 632 reviews
The price is AED 934
AED 1,024 total
includes taxes & fees
21 Dec - 22 Dec
Palácio Ludovice Wine Experience Hotel

Property amenities

Internet

  • Available in all rooms: WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking; reservations required
  • Offsite parking; reservations required
  • Street parking available
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Onsite parking available only on request
  • Secured, covered valet parking on site (EUR 30 per night)
  • Limited onsite parking (max 10 spaces per unit)
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 25 for adults and EUR 12.50 for children
  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 2Monkeys- 1 MICHELIN *
  • Black Pavilion

Things to do

  • Outdoor pool

Family friendly

  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station
  • Coworking space

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Spa

  • In-room massages

Accessibility

  • Elevator

More

  • 2 floors
  • 4 buildings
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1902
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 24-inch LCD TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 65 per pet, per night
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 75.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 25 for adults and EUR 12.5 for children
  • Airport shuttle fee: EUR 45 per vehicle (one-way, maximum occupancy 2)
  • Covered valet parking fee: EUR 30.00 per night
  • Pet fee: EUR 65 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 75.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Parties and events are allowed on site
Long-term renters welcome
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 12268

We should mention

This property caters to LGBTQ+ guests
Only registered guests are allowed in the guestrooms
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Torel
Torel Palace
Torel Palace Hotel
Torel Palace Hotel Lisbon
Torel Palace Lisbon
Torel Palace Hotel
Torel Palace Lisbon
Torel Palace Hotel Lisbon
Torel Palace
Torel Palace Lisbon Hotel
Torel Palace Lisbon Lisbon
Torel Palace Lisbon Hotel Lisbon

Frequently asked questions

Does Torel Palace Lisbon have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at Torel Palace Lisbon?

As of 15 December 2025, prices found for a 1-night stay for 2 adults at Torel Palace Lisbon on 11 January 2026 start from $289.58, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Torel Palace Lisbon pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 22 lbs per pet. There's a fee of EUR 65 per pet, per night. Service animals are exempt from fees.

How much is parking?

Valet parking is available for EUR 30.00 per night. Limited spots are available. There is free parking nearby.

What time is check-in at Torel Palace Lisbon?

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM.

What time is check-out at Torel Palace Lisbon?

Check-out is at noon.

Does Torel Palace Lisbon provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of EUR 45 per vehicle applies.

Where is Torel Palace Lisbon located?

Located in Lisbon City Center, this luxury hotel is within a 10-minute walk of São José, Rossio Square, and Avenida da Liberdade. Santa Justa Elevator and Marquis of Pombal Square are also within 1 mi (2 km). Rua Câmara Pestana Stop is only a 2-minute walk and Largo da Anunciada Stop is 3 minutes.

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Reviews

Torel Palace Lisbon Reviews

9.6

Exceptional

9.6

Cleanliness

9.0

Location

9.6

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 394 out of 491 reviews
Rating 8 - Good. 70 out of 491 reviews
Rating 6 - Okay. 16 out of 491 reviews
Rating 4 - Poor. 6 out of 491 reviews
Rating 2 - Terrible. 5 out of 491 reviews

Reviews

10/10 Excellent

Ashley

Liked: Cleanliness, amenities, property conditions & facilities
We felt so well looked after at the Torel Palace. The whole staff was amazing. Make sure to take the opportunity to go up the spiral tower for the best possible view, and take a steam bath in the Turkish bath. Such a beautiful peaceful propriety, complete with a lovely black and white kitty roaming around. Only downside is you’ll never want to go out!
Stayed 3 nights in Nov 2025

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
The view was unbelievable and the staff makes this hotel a five star. Sonia who I assume Is a manager was very professional, the bartenders, Di Di. and Augustinho were so friendly and delightful and made great drinks and Sónia and Felipe that serve in the restaurant are very professional and always with a smile on their faces. Thank you for making our stay so enjoyable.. Congratulations to all the staff at Torel Palace Lisbon . Will definitely be back.
Stayed 1 night in Nov 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An extraordinary hotel. Our room, the breakfast, the bar, dinner, the absolute attention to every detail was exceptional.
Stayed 4 nights in Sep 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A must stay. This hotel was phenomenal! Fantastic and attentive staff that assisted us with tours during the day and wonderful cocktails and dinner on the property at night. We will be returning to the Torel Palace as soon as possible.
Stayed 4 nights in Oct 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Made our Lisbon trip!

Our stay was excellent, the staff were very attentive and friendly. Great experience overall, highly recommend!
Stayed 2 nights in Aug 2025

8/10 Good

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is historic so if you appreciate history you will love the hotel. It is beautiful, but old for example you open your door with a physical key. The room layouts are a little odd compared to how hotel rooms are laid out now. Overall I think it is a great hotel. If you opt to walk back to your hotel from dinner or being out some of the routes, I would suggest being more alert. It’s not unsafe but is quiet and dark. The staff was super helpful overall. I wish we had more time to take advantage of the hotel spa and restaurants.
Stayed 2 nights in Oct 2025

10/10 Excellent

Dominik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautifully designed hotel with nice bar overlooking lisbon from a hill
Stayed 2 nights in Jun 2025

10/10 Excellent

Arnauld

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Hotel in the heart of Lisbon with a great view and historic building
Stayed 4 nights in Jun 2025

10/10 Excellent

Beverly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stunning boutique hotel has gorgeous, surprisingly spacious rooms, exceptional views and delicious food. There is easy access to a tram that takes you right to the city center. It was a hot day when we arrived, after a long day of travel, so lounging at the picturesque pool with a glass of sparkling wine was how we spent our time here.
Stayed 1 night in Aug 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a spectacular hotel! Staff are amazing, rooms beutiful, food top notch and views you wont get anywhere else.
Stayed 5 nights in Jun 2025

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a gorgeous property. Excellent food. Excellent service. One of the best beds I've slept in while on vacation. Top notch all the way.
Stayed 6 nights in Jun 2025

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a truly unique experience - one that stood out in many positive ways. While I wouldn’t rate it a full 5 stars, I’m giving it a solid 4.5 primarily due to its distinctiveness and overall atmosphere. There’s clear attention to design and ambiance, but improvements in room functionality and additional staff training would go a long way in enhancing the guest experience. One notable inconvenience was the distance to the commercial district; walking there presents a bit of a challenge. Given this, it’s surprising that the hotel doesn’t offer a courtesy shuttle service, even if just for a few hours each day. That would be a thoughtful and practical addition. Overall, a memorable stay with room for a few small, yet impactful, improvements.
Stayed 1 night in Nov 2025

10/10 Excellent

Aziz

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 2 nights in May 2025

10/10 Excellent

Roxane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Phenomenal hotel. Incredible staff. Stunning property with a cool view.
Stayed 1 night in Jun 2025

10/10 Excellent

Zach

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing and accessible service, spacious room with a great view.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful and friendly.
Stayed 2 nights in Apr 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay, the room was very cute and staff was amazing!
Stayed 4 nights in Feb 2025

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Torel Palace is an excellent elegant hotel. Remarkable staff and amenities. Perfect location close to everything nice view overlooking the city of Lisboa. Highly recommended. Will definitely stay again here on our next visit to Lisbon.
Stayed 2 nights in Apr 2025

10/10 Excellent

Antony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A wonderful place to spend my partners 40th birthday. The staff weee exceptional making sure we had everything we needed and more to enjoy our stay. Definitely a 5 star luxury experience.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Love Torel Palace!!
Stayed 4 nights in May 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb hotel, staff excellent, facilities luxurious and we were well looked after throughout. Breakfast offered was phenomenal. Stunning views of the city too!
Stayed 3 nights in Feb 2025

10/10 Excellent

Jacques

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with outstanding staff
Stayed 4 nights in Nov 2024

10/10 Excellent

Lucy

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel!
Stayed 3 nights in Sep 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful hotel

Beautiful hotel, our suite was really comfortable and a great size. Breakfast was also very good. The views were amazing
Stayed 2 nights in Feb 2025

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff are so friendly, pro active and couldnt have been nicer.
Stayed 4 nights in Mar 2025