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The hotel was clean and plenty of parking available. Situated in a nice area. The AC was a bit weak.

Great historic location In the heart of where Titanic was built Great walks round historic Belfast dock area Great Titanic memorabilia Service ranged from amazing in Wolff restaurant for dinner , Restaurant manager took great care of all customers , To very poor in bar :slow surly service

Clean room, the staff there are wonderful; they genuinely make me feel welcomed and at home, which means a lot to me.

Es muy linfo Hotel a orillas del rio. Confortable. El personal bien pero no saben mucho sobre actividades turisticas. Muy cerca del centro

Comfortable, quiet room. Staff was wonderful -- Michael, Jack, Lauren. Plenty of breakfast options and food & drinks in bar quite good too.

I had a great day. The staff were knowledgeable and helpful. The room and the gym were in great shape.

I have stayed at hotels all over the World and this one ranks as one of the best. The hotel was spacious, clean and in a lovely country setting. The staff were courteous, friendly and very helpful. The breakfast had lots of options and everything was cooked well. The restaurants provided excellent service and food. All around it was a very pleasant stay.

Great location and accommodation

Welcoming hotel in the heart of the city.

The Merchant Hotel was a bank in its previous life. As a former banker myself, I enjoyed hearing about it’s history, and seeing how beautifully it has been converted to its present use. Magnificent!

The staff were so amazing and helpful and had a huge sense of care in what they are doing. The gentleman at the front desk was absolutely wonderful and also the gentleman who was at the restaurant and then the bar once that closed. Both of these guys really turned a frustrating situation around for me. They got us into dining last minute and I couldn’t ask for more! Thank you all so very much! I’d love to go back one day!

Lovely place

Beautiful place, nice accommodations, helpful staff, and nice restaurant with really good food. Short drive from Belfast, nice to be in the country!

It was an amazing hotel. It is a converted mansion that was exceptionally cared for. The restaurant had very good food and the staff was exceptional.

The rooms were spacious and the beds comfy. The staff was quick to help. The food was good at the restaurant.

Fabulous place to stay for lovely spa treatments, delicious food and beautiful rooms. Staff was super friendly. Highly recommend.

room was very clean, Breakfast wonderful

The front desk staff was very kind and helpful. The hotel is well maintained with a lovely golf course right out the back. We were pleased with the large breakfast offering and very comfortable beds. On of the best nights sleep on the trip! We will choose to stay here again.