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"Worth the 5* rating. Breakfast is great as there's a good spread. Went for the dinner buffet too. Worth it."

"We are currently on a month long trip through VN, Singapore, and Maylaysia. When we checked in at Grand Saigon Hotel a few days ago, we are on the final leg of the trip. This will be hotel #7 for the trip. Our experience at this hotel so far is the best. Overall the sevice level is great. Every employee was friendly and polite. However, I may have still considered staying and trying out another hotel before the end of this trip or a future trip. That quickly changed when we interacted with ELVIS in the breakfast buffet area. He was very friendly and attentive. He made us feel very welcome and truly gives off the vibe that he enjoyed ensureing we have a great experience. He remembered our drink preferences but continues to offer other choices that we ended up trying and enjoying. What is even more impressive is we noticed he was that way with everyone. He is truly a great employee and a very valuable asset to your hotel. I will definitely stay here again in the future and will highly recommend this hotels to all my friends and family. I will tell all of them to talk to him. He made this a great experience and I hope management gives him the recognitions he deserves. Again, this is hotel #7 for us. While the experiences at other hotels are good, ELVIS was truly the great difference here."

"7 years since our last visit here but the Lotte still has a lot to offer. Great location for walking to restaurants and Ben Thanh area … go out of the back entrance and within minutes you have bars and a variety of places to eat at.Stayed in an executive room which was a good size and offered great facilities as well as being well maintained. The Club Lounge offers soft drinks, beers , wines and spirits at various times of the day and the food on offer in the evening was plentiful and tasty. The pool area is like a tropical oasis and was very peaceful when we stayed .. sun beds had comfortable mattresses and towels were provided. Definitely recommend a stay here and hope to be back again at some point."

"Clean hotel, convenient location close to everything. Staff are extremely helpful, they go above and beyond to assist guests. Highly recommended! "

"Good hotel"

"Hi"

"Absolutely exquisite place to stay. An absolute oasis in the middle of district 1. This was our second stay and we will definitely be coming back. "

"A great find right in the heart of Saigon, spotlessly clean and some of the most helpful staff I've come across. A complimentary afternoon tea started a lovely weekend. I would thoroughly recommend the Silverland chain."

"nice area"