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Mercure St Helens

4.0 star property
Guests can unwind with coffee and conversation in the inviting spaces of this hotel, or let their worries fade away in the soothing steam room

Choose dates to view prices

Mercure St Helens blends modern comfort with relaxation. Rejuvenate at the Pyramid Leisure Centre spa, savor meals at 92 Restaurant, and enjoy in-room WiFi. The indoor pool and steam room complete this well-appointed retreat.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Hot tub
  • Free WiFi
The current price is AED 237
AED 285 total
includes taxes & fees
16 Apr - 17 Apr

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 1 King Bed

8.2 out of 10
Very good
(36 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | In-room safe, desk, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

8.0 out of 10
Very good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Privilege, Room, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Privilege, Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

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About the neighborhood

St Helens is home to Mercure St Helens. Royal Albert Dock and Liverpool Pier Head Ferry Terminal are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Knowsley Safari Park and The Beatles Story Museum. Looking to enjoy an event or a game? See what's going on at Anfield Stadium or M&S Bank Arena. Visit our St Helens travel guide
Map
Linkway West, St Helens, England, WA10 1NG

What's nearby

  • St. Helens' World of Glass
    3 min walk - 0.3 km
  • Citadel Arts Centre
    6 min walk - 0.6 km
  • Theatre Royal
    9 min walk - 0.8 km
  • Totally Wicked Stadium
    12 min walk - 1.1 km
  • Dream
    5 min drive - 2.8 km

Getting around

  • St Helens Central Station
    14 min walk
  • John Lennon Airport (LPL)
    31 min drive

Restaurants

  • Greggs
    8 min walk
  • Tipsy Tap
    10 min walk
  • The Glass House (Wetherspoon)
    9 min walk
  • The Sefton
    11 min walk
  • Market Tavern, Bridge Street, St Helens
    8 min walk

About this property

Mercure St Helens

Upscale hotel near Knowsley Safari Park
You can look forward to a coffee shop/cafe, a bar, and a health club at Mercure St Helens. For some rest and relaxation, visit the sauna or the steam room. Be sure to enjoy a meal at 92 Restaurant, the on-site restaurant. Stay connected with free in-room WiFi, and guests can find other amenities such as a business center and a hot tub.
Other perks at this hotel include:
  • An indoor pool
  • Free self parking
  • Breakfast (surcharge), an elevator, and luggage storage
  • A banquet hall, meeting rooms, and a 24-hour front desk
  • Guest reviews give top marks for the helpful staff
Room features
All 84 rooms offer comforts such as free WiFi and safes.
More conveniences in all rooms include:
  • Eco-friendly toiletries, shower/tub combinations, and hair dryers
  • Eco-friendly cleaning products, coffee/tea makers, and heating

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  • Pet friendly
  • Free WiFi
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The price is AED 197
AED 253 total
includes taxes & fees
26 Apr - 27 Apr
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 10:00 AM for a fee: GBP 14.95 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 92 Restaurant

Things to do

  • Health club
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Wedding services

Business services

  • Business center
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom

More

  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker

More

  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 30
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately GBP 14.95 per person
  • Early check-in fee: GBP 30 (subject to availability)
  • A late check-out fee will be charged

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

St. Helens
Mercure St Helens Opening May 2019 Hotel
Mercure Opening May 2019 Hotel
Mercure St Helens Opening May 2019
Mercure Opening May 2019
Hotel Mercure St Helens (Opening May 2019) St Helens
St Helens Mercure St Helens (Opening May 2019) Hotel
Hotel Mercure St Helens (Opening May 2019)
Mercure St Helens (Opening May 2019) St Helens
St. Helens Hotel
Mercure St Helens Hotel
Mercure St Helens St Helens
Mercure St Helens Hotel St Helens

Frequently asked questions

Does Mercure St Helens have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Mercure St Helens?

As of 29 March 2026, prices found for a 1-night stay for 2 adults at Mercure St Helens on 16 April 2026 start from AED 237, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Mercure St Helens pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Mercure St Helens?

Check-in start time: 3:00 PM; Check-in end time: midnight. Early check-in is available for a fee of GBP 30 (subject to availability). Late check-in is available during limited hours.

What time is check-out at Mercure St Helens?

Check-out is at noon. Late check-out is available for a fee.

Where is Mercure St Helens located?

Situated in St Helens, this hotel is within 2 mi (3 km) of Theatre Royal, Sherdley Park, and Dream. Knowsley Safari Park and Haydock Park Racecourse are also within 9 mi (15 km). St Helens Central Station is 14 minutes by foot.

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Reviews

Mercure St Helens Reviews

8.2

Very Good

8.6

Cleanliness

7.6

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 250 out of 512 reviews
Rating 8 - Good. 139 out of 512 reviews
Rating 6 - Okay. 73 out of 512 reviews
Rating 4 - Poor. 24 out of 512 reviews
Rating 2 - Terrible. 26 out of 512 reviews

Reviews

Verified

10/10 Excellent

R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and was in a good location , free parking was a bonus! Great stay, thank you!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, quick check in. Friendly and informative staff, 24 hour manned front desk, parking inclusive. Food and beverages good. Close to transport links for Merseyside and Greater Manchester. Would happily stay here again,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities
Fab little gym and pool steam room sauna jacuzzi
Stayed 1 night in Mar 2026
Verified

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Dawn

Liked: Cleanliness, property conditions & facilities
Friendly staff, breakfast wasn’t amazing
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

DIANA

Liked: Cleanliness, property conditions & facilities
Room was clean and quiet. The staff were friendly and allowed me to check in early.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Robert Scott

Liked: Cleanliness, staff & service, amenities
Room was clean and comfortable. Staff were polite, friendly and professional.
Stayed 1 night in Dec 2025
Verified

8/10 Good

Peter

Liked: Amenities, property conditions & facilities
The room was spacious, clean and warm. The en-suite had a bath and a shower. On site free parts bonus. I have stayed here before and will use this hotel again.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Max

Liked: Cleanliness, amenities
Good parking, lovely hotel and very nice staff. Lovely short stay but will return on our next visit to St Helens/Liverpool
Stayed 1 night in Dec 2025
Verified

6/10 Okay

Lisa

Liked: Amenities
Stayed recently for 5 nights. Hotel is attached to a leisure centre. The pool, spa and hotub are not owned by the hotel, so expect to mix with the public. Rooms are very dated but comfortable. Staff are extremely pleasant and helpful. The breakfast in the onsite restaurant is amazing. Some shopping and restaurants nearby. Parking is free with stay.
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lorraine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous hotel with friendly and efficient staff. In the middle St Helens so well placed with ample parking (lots of signs telling you to book your car in!). Used the leisure facilities and they were great again with friendly and efficient staff and very clean. Restaurant staff great and the food was excellent. Can’t praise the hotel highly enough so won’t deduct any stars for the only bugbear from the stay. We booked half board but no details on Hotels.com and no details on reception apart from it was dinner and breakfast. The cost was £80 so seemed reasonable but the additional cost for breakfast on the booking page was £11 ( full cost £25). So even at full cost the “Dinner allowance should have been £55 but we were told in the restaurant to order as normal they would deduct £40 from the bill. Clearly not an economic option so will not book this type of stay in the future. Hotel might say they are deducting vat from the fee but that does not make sense either as vat is included in the prices paid. Drinks were extra which we expected and the cost in comparison to other places was reasonable. Will use Mercure again but not on a half board basis.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Eilish

Liked: Cleanliness, amenities, property conditions & facilities
The reception area was beautifully decorated for Christmas. All of the staff were wonderful warm and welcoming. The room was fresh and modern and very clean. The hotel location is great for quick access to local shops.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Vineet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All good, having some Asian breakfast veg options would have been fantastic.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Denise

Liked: Cleanliness, staff & service, amenities
Staff and breakfast great, but in Room 215 no hot water from the shower, we mentioned it to staff on reception when leaving.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was great thanks.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Gym is a huge bonus
Stayed 5 nights in Oct 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was spacious, modern & clean. Parking was easy, safe & free. Breakfast was very good 👍
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean room, comfy bed friendly staff.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, property conditions & facilities, room comfort

Good value hotel for price

Nice reasonably priced hotel not too far from town... Probably best hotel in town to be fair and a lot cheaper than staying in Liverpool
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Loic

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely location an very clean
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, staff & service, room comfort

A wet weekend in St. Helens

Arrived just as a coach full of Spanish travellers arrived so we headed to the bar to wait to check in. After checking in and reaching our room were dismayed to see bathroom had a leak and the floor was covered in water. We were told hotel was fully booked (a wedding party was taking place) but the lovely receptionist managed to swap rooms for us but unfortunately this was on a lower floor above the party. The new room was very clean and warm- too warm with the temperature measuring 26.7degrees so we needed the air conditioning on- very noisy and hot! A lot of noise from the wedding music too! Just unfortunate!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very friendly. Nothing was too much trouble. Comfy bed.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Helen

Liked: Property conditions & facilities
Nice, clean, efficient staff.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

OLUWATOSIN VICTOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and serene atmosphere. Lots of dining options nearby and cinemas too.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Colin

Liked: Staff & service, property conditions & facilities
Pleasant hotel with friendly and helpful staff, room was spacious and comfortable. The hotel is convenient for the Totally Wicked Stadium
Stayed 1 night in Aug 2025