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"Was able to drop my bag off early as I arrived before noon but check-in was from 3pm. Very pleasant helpful man took my bag and stored it safely behind Reception. Everywhere was clean and cared for, only downside was the timing of my visit, Storm Claudia made it hard work going to and from the hotel in the strong winds and heavy rain which were obviously worse on the seafront."

"Nice hotel and room. Everything was clean and tidy. It was a pleasant comfortable room, however the bathroom could do with some minor maintenance. The staff were pleasant and helpful. The dining area was pleasant and so were the staff, however both at dinner and breakfast the service was a bit slow. My wife had the cauliflower curry which was nice and a reasonable portion. I had the seabass which was tasty but the portion was a bit small. The seabass was a bit overcooked which I didn't mind and...

"Host was excellent room quality very good breakfast was quality. No problem with parking garden and on street . "

"Excellent service, excellent food in a historic hotel. "

"Beautiful main building and we loved the cottage we stayed in for one night. It felt very welcoming and our dog Miki could cosy up in the dog bed they put out for him. "

"From the first minute we arrived emma was a excellent host very friendly.the room was spotless with everything u need.the breakfast was excellent nicely cooked and hot.simon looked after us at breakfast and again very friendly."

"Everything was great, apart from the swimming pool was not available this morning as a member of staff did not turn up for work. "

"I love this place, amazing hotel and I always feel relaxed when I stay."

"La habitación estaba limpia, incluso si estaban remodelando. "

"staff were very friendly, room was spotless, perfect for the price as i was working local. highly recommended. Parking is best after 4pm, otherwise there are no nearby spaces."

"Our stay was lovely. The staff were very welcoming when we arrived letting us check in despite being early. The room was clean and nice and dark at night. The staff at breakfast were also friendly and eager to help. Overall a excellent stay. I'm sure we will be back in the future "

"Clean room, comfortable bed, quiet. All the staff were friendly and really helpful. Hotel restaurant The Goat served excellent food in a modern environment. We left two items behind in our room and we were phoned about it; they kept them safe until we collected them. "

"Room was clean staff very helpful breakfast was good planning on going back again in February "

"Yes excellent "

"Yes the hotel is a little dated in parts but theres a real friendly atmosphere that you cant help like Only stayed for 2 nights but it was central to everything in the town"

"Excellent service throughout, Fantastic food, Exceptional staff. Great entertainment best stay I’ve had in ages."

"Our stay at Y Capel was wonderful! We loved the heritage associated with the building. Our room was large and clean. The bathroom seemed to have been recently updated and the shower was awesome. The common area was lovely with extra amenities. Check-in at the Erskine Arms (immediately across the road) was quick and easy. Breakfast was included (at the Erskine Arms), and it was delicious with lots of choice. Y Capel is a wonderful spot for exploring all the sites of Conwy. We would highly...

"Clean room , staff lovely and friendly and food was lovely "

"Yes"

"Room was very clean. We dined in the restaurant and the food and service was excellent and breakfast was really good too. In all good value for money."