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The Empire Hotel & Spa

4.0 star property
Victorian hotel with 2 restaurants and a full-service spa

Choose dates to view prices

Photo gallery for The Empire Hotel & Spa

Front of property
Indoor pool, outdoor pool, sun loungers
Bar (on property)
Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board
Reception
The Empire Hotel & Spa, located seaside, offers rejuvenating body treatments and aromatherapy at its onsite spa. Guests can relax by indoor and outdoor pools, dine at two restaurants, and use in-room WiFi. Past visitors consistently praise the hotel's attentive service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service

Room options

Available filters for rooms
Showing 1 of 1 room

View all photos for Double Room

Double Room | Premium bedding, down comforters, in-room safe, iron/ironing board

Double Room

9.2 out of 10
Wonderful
(36 reviews)

Highlights

Air conditioning
Refrigerator
LCD TV
Hypo-allergenic bedding
Tempur-Pedic bed
Blackout drapes/curtains
Down duvet
Premium bedding
  • Sleeps 2
  • 1 Queen Bed

About the neighborhood

Map
Church Walks, Llandudno, Wales, LL30 2HE

What's nearby

  • Great Orme Tramway - 3 min walk - 0.3 km
  • Promenade - 3 min walk - 0.3 km
  • Llandudno Pier - 4 min walk - 0.4 km
  • Great Orme Country Park - 14 min walk - 1.2 km
  • Venue Cymru - 17 min walk - 1.5 km

Getting around

  • Llandudno Station - 12 min walk
  • Manchester Airport (MAN) - 79 min drive

Restaurants

  • ‪Pier Fish And Chips - ‬4 min walk
  • ‪Cottage Loaf - ‬4 min walk
  • ‪Wildwood Kitchen - ‬4 min walk
  • ‪The Palladium (Wetherspoon) - ‬4 min walk
  • ‪Caffè Nero - ‬5 min walk

About this property

The Empire Hotel & Spa

Upscale hotel near Conwy Castle
You can look forward to free full breakfast, a terrace, and a bar at The Empire Hotel & Spa. Treat yourself to a facial, a hot stone massage, or aromatherapy at the onsite spa. Be sure to enjoy breakfast, lunch, and dinner at the two on-site restaurants. In addition to a health club and a steam room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • An indoor pool and an outdoor pool, along with sun loungers
  • Free self parking
  • A porter/bellhop, a computer station, and smoke-free premises
  • Massage treatment rooms
  • Guest reviews say great things about the helpful staff
Room features
All 54 rooms feature comforts such as premium bedding and air conditioning, as well as thoughtful touches like free WiFi and safes.
More conveniences in all rooms include:
  • Hypo-allergenic bedding and down comforters
  • Free toiletries and hair dryers
  • 32-inch LCD TVs with digital channels and DVD players
  • Refrigerators, coffee/tea makers, and daily housekeeping

Similar properties

Property entrance

Imperial Hotel

  • Pool
  • Hot Tub
  • Breakfast included
  • Free WiFi
9.2 out of 10, Wonderful, 977 reviews
The price is AED 459
AED 551 total
includes taxes & fees
16 Nov - 17 Nov
Imperial Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free full breakfast
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Poolside Restaurant
  • Watkins

Things to do

  • Full-service spa
  • Health club
  • Indoor pool
  • Outdoor pool
  • Sauna
  • Steam room

Family friendly

  • DVD player
  • In-room refrigerator
  • Indoor pool
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room
  • Swedish massages

Accessibility

  • No elevator

More

  • 2 buildings
  • 3 floors
  • Built in 1854
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer

Entertainment

  • 32-inch LCD TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 2:30 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Empire Hotel Llandudno
Empire Llandudno
The Empire Hotel & Spa Hotel
The Empire Hotel & Spa Llandudno
The Empire Hotel & Spa Hotel Llandudno

Frequently asked questions

Does The Empire Hotel & Spa have a pool?

Yes, this property has an indoor pool and an outdoor pool.

Is The Empire Hotel & Spa pet-friendly?

No, pets are not allowed at this property.

How much is parking at The Empire Hotel & Spa?

Self parking is free at this property.

What time is check-in at The Empire Hotel & Spa?

Check-in start time: 2:30 PM; Check-in end time: 11 PM.

What time is check-out at The Empire Hotel & Spa?

Check-out is at 11 AM.

Where is The Empire Hotel & Spa located?

Situated by the sea, this spa hotel is steps from Llandudno ski slope and Great Orme Tramway. Llandudno North Shore Beach and Seilo Welsh Calvinistic Methodist Chapel are also within 5 minutes. Llandudno Station is 12 minutes by foot.

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The Empire Hotel & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 353 out of 541 reviews
Rating 8 - Good. 139 out of 541 reviews
Rating 6 - Okay. 44 out of 541 reviews
Rating 4 - Poor. 4 out of 541 reviews
Rating 2 - Terrible. 1 out of 541 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Nicola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location, clean, large lounge and restaurant area's both welcoming, decorated and furnished well. Food was a very high standard. The water in indoor pool could have been warmer but all on all we had a very nice stay.
Stayed 2 nights in Oct 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel and excellent staff
Stayed 3 nights in Jul 2025

10/10 Excellent

JOHN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Top class hotel

Very enjoyable stay
Stayed 2 nights in Jul 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service
Staff were welcoming and very helpful Location was perfect
Stayed 2 nights in May 2023

10/10 Excellent

D

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant a lovely hotel. We keep going back so it must be lovely:)
Stayed 2 nights in Jun 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful building in most convenient location, in fantastic North Wales town.
Stayed 3 nights in Jun 2024

6/10 Okay

christopher

Liked: Staff & service, property conditions & facilities
Firstly when i checked in they gave me a very small room it was bot the room i booked ,i told the reception it was the wrong room and i was told all the rooms was standard ,i showed the room i went for on expedia.co.uk it was a much better room ,she trid to contact expedia.co.uk but they would not answer, so she tried the owners and they wanted to refund me but i did not want that because i wanted my holiday, then she offed me another room which was bigger and i had to except that,the porter told me it was for another couple but they would get the smaller room ,it looks like work out these rooms as first come first serve,i was very disappointed about it all but it didn't spoil my holiday
Stayed 7 nights in Sep 2025

10/10 Excellent

Lyndsay

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I really enjoyed my stay at this hotel. Went away for a few days away as an early valentine's getaway. Despite the colder temperature, we both had a great time. The hotel was very clean, the staff were friendly and the location to the beach was minutes away. The facilities in the hotel were a bonus. I loved the use of the pool at the end of the day
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa facilities were excellent, allowed one to relax after roaming around town. Great food, with good choice for breakfast and dinner.
Stayed 7 nights in Aug 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven't stayed at the Empire hotel before but will definitely be back, friendly helpful staff, good service and food, beautiful hotel with pool and spa, pool was lovely
Stayed 4 nights in May 2024

8/10 Good

Oliver

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old-style hotel and good waiter service
Stayed 3 nights in Sep 2023

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super traditional hotel

A great hotel, everyone was so friendly, great service. Excellent food. Fabulous stay thank you 😊
Stayed 2 nights in Jun 2022

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Th Empire lived up to its reputation for atmosphere, friendliness and service.
Stayed 2 nights in Feb 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, room comfort

Great seaside hotel

Excellent hotel close to the beach and walking distance of train station. Pool and spa treatments,extensive lounges. Good all round service and food good. Only facilities criticism is that the gym is too hot to really exercise.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely

It was a lovely experience and really enjoyed our stay
Stayed 2 nights in May 2023

6/10 Okay

Nicholas

Liked: Cleanliness, staff & service

Pleasant but.

Pleasant stay but we stayed in room 6 which has 2 very big sash cord windows which are both draughty and cold you can also hear a lot of road noise ie: delivery trucks and bin wagons with reverse sensor warnings at 7am, so with the weather being rather cold the room was cold even with the heating on.
Stayed 2 nights in Nov 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing was too much trouble. The staff were engaging, helpful and polite. The hotel is Central and has many great features. What is not to like.
Stayed 2 nights in Jun 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was so great we booked to stay an extra night. The only issue was the pillows were dreadful. Far too flat, I had to sleep with 3 so not the best sleep. But apart from that everything was amazing, staff, service, food and entertainment.
Stayed 3 nights in Oct 2023

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel, pity about pool

Swimming pool didn’t feel or smell clean and we didn’t enjoy that part of our stay. Was a big anti climax to what looked amazing in the pictures. Probably explained why it was empty
Stayed 3 nights in Jul 2023

8/10 Good

Maisie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because the bedroom was small there was no room even for a small dressing table in front of a mirror. The shower head was not adjustable, and hence having a shower without getting your hair wet is another problem for some ladies.
Stayed 3 nights in Apr 2023

6/10 Okay

Gary

Liked: Cleanliness, property conditions & facilities, room comfort

Weekend break

We have just had a weekend staying in the Empire Hotel and enjoyed our stay, the decor was lovely and everything was clean and well sanitised. However there were a few niggles that we feel let it down. We would not have expected to have paper cups and wooden stirrers in the room, not in a hotel of this price point. The breakfast we felt was underwhelming not having a lot of choice again in a hotel of this calibre we felt large pots of marmite , peanut butter etc were not acceptable. On a personal level my wife asked the waiter if the sausages were gluten free to be told” let’s say they’re not”. Which to me felt as if he could not be bothered checking or offering a alternative, Gluten free’toast ‘ was provided but had simply been put in the oven not a toaster and tasted of sausages! Drinks in the bar were reasonably priced but no crisps/ nuts were available to accompany the drinks. We did come across a couple of staff members who we felt were a little aloof but generally the stay was good although all these niggles would prevent us returning as we have stayed in many quality hotels and felt the Empire didn’t quite match up in our experience. I am sure many people have stayed, and returned and enjoyed their stays as we did , but for us personally it’s not for us.
Stayed 2 nights in Mar 2023

8/10 Good

D

Liked: Cleanliness, amenities, property conditions & facilities
The room was spotless and the staff were very pleasant and helpful. The staff on reception were particularly helpful. We were disappointed that the evening meal menu was a fixed price 4 course meal, with no a la carte options. The food was lovely but we really didn’t want a four course meal.
Stayed 2 nights in Oct 2025

8/10 Good

Marjorie

We were very pleased with our stay at Empire Hotel, all facilities were good
Stayed 3 nights in Oct 2025

10/10 Excellent

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Llandudno is like being home
Stayed 3 nights in Oct 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel lovely though showing signs of age . Could do with a face lift . I booked a manicure but only had a few colours and could not do french polish which was why o booked it in the first place so was very disappointed. Staff friendly and bed extremely comfortable
Stayed 4 nights in Sep 2025