"Days before arrival, I requested a travel cot (offered by the host) to be delivered to the apartment since there were 3 adults in our reservation. I was assured the cot would be there when we arrived. When we arrived, there was no cot, no linens for the sofa, and only 2 towels. Immediately, I contacted the host, and we were assured those items would be delivered. It was the next day, midday, before we received them. We were exhausted and just needed sleep, not to cram into a bed or sleep on a...

"Clean and well stocked. Parking was very difficult. No shower gel or shampoo provided"

"Not fit for human habitatation. Full of black mold. Some attempted to be wiped away, but thick patches in several rooms. Couldn't stay here with young children. After an hour of ringing around, no other rooms in FW, had to drive 4 hours home, arriving at 1.30am with young children. Host communication poor, sent me to wrong place, neighbours all complaining about this host when I asked directions. Not the important part, but clearly characteristic. Zero response to complaint from host. I stay...

"We booked this property in April 2026 thinking it was one house made up of one dwelling. We booked one night and after some deliberation we booked a second consecutive night separately believing it would be the same property. Upon arrival at the property we soon realized the house was divided into two separate residences, an east wing and a west wing. At no point did Black Sheep Hotels tell us that the property was made up of two residences and that we had in fact booked one night in each...

"What a find! This little hoos on a loch with a hot tub was cosy and perfect as a base for our Glencoe hikes. We had evening and morning hot tubs and loved watching the weather come over. The restaurant next door was excellent and the hosts helpful and friendly. Was hard to leave!"

"Tidy, great location, great wifi, nice beds. Host was very responsive. Great experience!"

"Beautiful view! Hot tub was lovely. The cabin was spacious with a good layout. The restaurant was delicious. "

"Absolutely perfect place to stay for two people! Gorgeous view, adorable highland cow right in front and easy access to lots of really cool activities! 10/10."