Find Family Hotels in Lockport, NY

"Becki and Chris B gave exceptional customer service and a true asset to your team! They left an amazing impression and we will be back:) "

"Break"

"Awesome breakfast time. Rooms need "

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" Wet clean and staff at the front desk were so nice and helpful"

"This hotel was clean, and the atrium was beautiful. However, the carpet on the main stairway is tattered and discoloured. Hosekeeping staff are grumpy, and they leave dirty sheets and towels on the floor outside the rooms they clean. They also do not clean your room or refresh towels. The bed was comfortable; however, the mattresses need to be replaced. My mattress had a pronounced protruding ripple across the whole bed, and sank in the middle. There was no mattress protector, just a fitted sheet, and the mattress was stained. The hallways were being refreshed and were getting new wallpaper applied while I was there. The room gave me Super 8 vibes. Overall, I was disappointed in the room and hotel. "

"I didn't care for restaurant service. There is a restaurant attached to the hotel. I ordered french fries and it took forever so I cancelled my order. "

"Rooms definitely needs improvement i switch rooms 3 times and the t.v didn’t work"

"yes"