"The room was large and nice. I really appreciated the roll-in shower and the provided shower chair. Mobility impaired, so those made my live much easier.
There was one huge issue though... The shower only produced scalding hot water. I called the front desk thinking that I just wasn't understanding how to work the controls. But no, the front desk informed me that was a known issue with that room, and that it should never have been given to me. I ended up essentially having to take a sponge bath, soaking a cloth and letting it cool before using it to bathe.
The other... surprise... was the there is no Daily maid service, so on returning to the room on the second day of my stay, it was still in the condition I'd left it. I was told that they only provide maid service if you stay 3 days.
Again, not a deal breaker, but unexpected. Perhaps this is industry standard now, I don't know. I don't travel much.
The third issue, again, not a major issue, but inconvenient for someone mobility impaired, I called down to the front desk for a couple of small items, and was told that they had them and could provide them. I said thank you, and hung up assuming that they would be run up to my room.
I waited some time, and nothing... I called back down and was told that they had them, but I needed to come to the front desk to fetch them as the desk attendant was evidently the only staff present and couldn't leave the front desk.
It would have been nice if that had been made clear at first."