"Wasn’t quite what I was expecting on check in, more an apart-hotel than hotel. Check in area and bar / restaurants very good with nice ambience. Was a bit disappointed with room, didn’t feel it really reflected the pictures and description. Very small and space sacrificed to make into a studio area. Bed was tucked into a corner which made it awkward for 2 people and bathroom space limited. Expected it to be a bit more luxurious for price and compared to rest of hotel. That said, great location...

"Stayed in a standard double room overlooking Tower Bridge which the view was great. The room was very outdated and needed a bit more focus on the cleaning. No usb sockets and still old sockets for fax machines! The furniture was old wooden cupboards and the door to the one with the mini fridge was not quite on its hinge. The carpet, although vacuumed, could do with a clean and there were quite a number of lamps and surfaces with dust on. Walls we know become damaged which can't be helped but one...

"Good location"

"Great value! Clean, helpful staff."

"Staff was on top of everything. Clean room. Everything excellent."

"Evening duty Staff was bit rude it was around 6pm on 10 June."

"Great location. 10 to 15 minute walk to Westminster. Breakfast was good. Room was comfortable, clean and even had a small fridge. Great to come back to. The staff was alway pleasant, helpful and considerate. I would recommend this hotel."

"Hotel muuuy recomendable, nuestra estancia fue maravillosa, el personal muy amable y atento, Por supuesto que volveríamos"