2/10 Terrible
Cecilia V.
10 September 2023
Disliked: Cleanliness, check-in, communication, location, listing accuracy
Disappointed
While we had expected that this rental was out of the core, the major attractions were not easy to reach or within a short commute as advertised. For example, the ad said that the nearest tube station was “a few minutes walk away”, it was not. It was a regional rail station, which required us to walk for 8 minutes, including through an isolated ravine, take a regional train from 22-37 minutes, THEN reach a tube station. In all, the shortest commute to a Central London site was just shy of an hour and multiple types of transportation. Because we had to pay additional cost for the regional train for 4 of us twice a day, in addition to the regular public transit fare, the commute was quite costly in money and time. Some commutes were much longer. We also found difficulty in getting ride-share service out that far; many drivers refused to accept the ride.
The communication with the host was not easy. We had not received communications from her until a few days before the rental, at our prompting, whereupon she informed us that a £200 damage deposit was required prior to the release of the key information. This is not advertised, and, while it was ultimately returned, it left us extremely concerned that we would be left without accommodation even up to 40 minutes before our check-in time. The accommodation itself was relatively clean, attractive, if not very comfortable, and we liked having two bathrooms. The basic amenities were insufficient and it was noisy.
Cecilia V.
Stayed 5 nights in Aug 2023