At Novotel London Canary Wharf Hotel, you can look forward to a rooftop terrace, a coffee shop/cafe, and a garden. For some rest and relaxation, visit the sauna. Be sure to enjoy a meal at Canary Coffee, the on-site coffee shop. In addition to dry cleaning/laundry services and a bar, guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
An indoor pool
Full breakfast (surcharge), express check-out, and a banquet hall
Multilingual staff, smoke-free premises, and meeting rooms
A front-desk safe, a computer station, and a vegetable garden
Guest reviews speak highly of the breakfast, helpful staff, and location
Room features
All 313 rooms offer comforts such as 24-hour room service and laptop-friendly workspaces, as well as perks like free WiFi and air conditioning. Guest reviews highly rate the clean rooms at the property.
Other amenities include:
Recycling, LED light bulbs, and eco-friendly cleaning products
Bathrooms with eco-friendly toiletries and showers
55-inch flat-screen TVs with digital channels
Wardrobes/closets, electric kettles, and daily housekeeping
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: GBP 25 per person
A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli
Restaurants on site
BOKAN 37
BOKAN 38
BOKAN 39
Canary Coffee
Things to do
Bicycle storage
Gym
Indoor pool
Sauna
Family friendly
Indoor pool
Laundry facilities
Snack bar/deli
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Proposal/romance packages
Business services
Business center
Computer station
Meeting rooms
Outdoors
Garden
Rooftop terrace
Vegetable garden
Accessibility
Elevator
Hardwood flooring in room
High-pile carpet in room
More
100% renewable energy
39 floors
At least 10% of profits reinvested in community and sustainability
At least 80% lighting from LEDs
At least 80% of food locally-sourced
At least 80% organic food
Banquet hall
Biodegradable coffee stirrers available
Biodegradable drinking straws available
Built in 2016
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
Eco-friendly cleaning products used
Humane treatment of captive wild animals
Local artist showcase
Local culture and ecosystem education
Locally-owned and organized tours and activities
No plastic coffee stirrers
No plastic drinking straws
No plastic soft drink bottles
No plastic water bottles
Reusable cups
Reusable tableware
Smoking not allowed
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
55-inch flat-screen TV with digital channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
More
Air conditioning
Bulk dispensers for toiletries
Cleaning products are eco-friendly
Connecting rooms available
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop workspace
LED lighting
Phone
Recycling
Safe
Water-efficient showers
Water-efficient toilets
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before noon
Contactless check-out available
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian. Children under 18 years of age traveling without a parent or legal guardian are required to provide a signed authorization document and copy of the signer’s ID upon arrival. Please contact the hotel directly for the relevant authorization form.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 25 per pet, per night
Service animals are welcome, and are exempt from fees
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for full breakfast: approximately GBP 25 per person
Pet fee: GBP 25 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Novotel London Canary Wharf Hotel
Novotel London Canary Wharf
Novotel London Canary Wharf (opening November 2016)
Novotel London Canary Wharf England
Novotel London Canary Wharf (Opening soon)
Novotel London Canary Wharf
Novotel London Canary Wharf Hotel Hotel
Novotel London Canary Wharf Hotel London
Novotel London Canary Wharf Hotel Hotel London
Frequently asked questions
Does Novotel London Canary Wharf Hotel have a pool?
Yes, this property has an indoor pool.
Is Novotel London Canary Wharf Hotel pet-friendly?
Yes, pets are allowed at this property. There's a fee of GBP 25 per pet, per night. Service animals are exempt from fees.
What time is check-in at Novotel London Canary Wharf Hotel?
Check-in start time: 3 PM; Check-in end time: anytime.
What time is check-out at Novotel London Canary Wharf Hotel?
Check-out is at noon.
Where is Novotel London Canary Wharf Hotel located?
Located in Canary Wharf, this eco-certified hotel is 0.7 mi (1.1 km) from Thames River and within 3 mi (5 km) of O2 Arena and ExCeL Exhibition Centre. Tower of London and Tower Bridge are also within 3 mi (5 km). Heron Quays DLR Station is 6 minutes by foot and South Quay DLR Station is 6 minutes.
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Novotel London Canary Wharf Hotel Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Very lavish and comfortable and room view is amazing. The hotel offers a pool and a sauna which we really enjoyed. The breakfast is very rich and tasty. Highly recommended.
Everything was very good except the TV was somewhat antiquated with slow internet.
Great service with friendly and attentive staff, rooftop bar and restaurant was excellent.
Great hotel with a pool and a sauna!
Beautiful rooms with a nice view on the Canary Wharf. We liked how clean and tidy it was.
I recommend this hotel to someone who would like a getaway from the daily routine with addition of amazing pool and gym.
Anna
Stayed 1 night in Jun 2025
8/10 Good
Aayushi Dipakkumar
14 July 2025
Liked: Cleanliness
Disliked: Staff & service
I liked that it was quiet and close to canary wharf shopping. The rooms were not the most clean as carpet looked dirty.
Really enjoyed the stay. Hotel is 10/10 with incredible views of London. There’s not a lot of late night options around but there’s a handful of great restaurants for dinner options. Great stay for O2 arena events.
We stayed at this hotel for over five nights and had a pleasant experience. Although we didn’t use most of the facilities, the hotel is in a lovely neighborhood. It’s just a 7-minute walk to a shopping mall and the Underground, which made getting around very convenient.
The staff were friendly and helpful throughout our stay. One thing to note: there’s no washer/dryer on-site, and the laundry service that offered by the hotel is too expensive for us, so we googled and found an online laundry service called LaundryHeap and decided to give it a try based on the positive reviews. It was very convenient and reasonably priced at $2.99 per kg with delivery included. Overall, not bad at all.
We’d definitely choose to stay at Novotel again on our next trip to London.
E
Stayed 6 nights in Jul 2025
8/10 Good
Yui
2 May 2025
Liked: Cleanliness
The room was relatively clean. The rooftop had a beautiful view
Yui
Stayed 3 nights in Mar 2025
10/10 Excellent
Victoria
6 April 2025
Liked: Amenities
Smooth check in and check out. Room was clean and quiet.
Victoria
Stayed 1 night in Apr 2025
6/10 Okay
Ian
28 May 2025
Liked: Cleanliness, staff & service
Handy location and pleasant, efficient staff. The room was adequate but needs more attention to detail for the price point. Bed and bedding are thin, tired and more of a Travelodge standard, curtains don't close sufficiently to block out light, shower extremely low pressure, shower gel and other toiletries were not adequately stocked.