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Kensington Gardens Hotel

3.5 star property
Victorian hotel with free breakfast and a 24-hour front desk

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Close to Natural History Museum and Hyde Park, Sonder Kensington Gardens offers a warm welcome with self-serve breakfast. Guests appreciate the helpful staff, convenient location, and amenities like free WiFi in public areas, an elevator for easy access to all floors, express check-out for a quick departure. Designer toiletries in bathrooms add an extra touch of comfort.

Reviews

8.2 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Free WiFi

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About the neighborhood

Map
15 Prince of Wales Terrace, London, England, W85PQ

What's nearby

  • Kensington High Street - 1 min walk - 0.2 km
  • Kensington Gardens - 1 min walk - 0.2 km
  • Kensington Palace - 6 min walk - 0.6 km
  • Royal Albert Hall - 9 min walk - 0.8 km
  • Hyde Park - 12 min walk - 1.0 km

Getting around

  • Kensington (Olympia) Underground Station - 4 min drive
  • High Street Kensington Station - 8 min walk
  • Heathrow Airport (LHR) - 37 min drive

Restaurants

  • ‪Min Jiang - ‬3 min walk
  • ‪Goat Tavern - ‬3 min walk
  • ‪Zaika - ‬2 min walk
  • ‪Como Garden - ‬4 min walk
  • ‪Origin Kensington - ‬3 min walk

About this property

Kensington Gardens Hotel

Hotel remodeled in 2020 and located near Kensington High Street
Close to Kensington Palace and Royal Albert Hall, Kensington Gardens Hotel, Sonder by Marriott Bonvoy provides amenities like free self-serve breakfast. Stay connected with free WiFi in public areas.
Other perks at this hotel include:
  • Express check-out, concierge services, and an elevator
  • Smoke-free premises and a 24-hour front desk
  • Guest reviews say great things about the breakfast, helpful staff, and location
Extra conveniences in all rooms include:
  • Bathrooms with designer toiletries and tubs or showers
  • 32-inch flat-screen TVs with cable channels
  • Mini fridges, free infant beds, and free tea bags/instant coffee

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includes taxes & fees
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Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Free self-serve breakfast available 7:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Family friendly

  • In-room crib
  • Mini-fridge

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (on request)

Accessibility

  • Elevator

More

  • Renovated entire property - January 2020
  • Smoking not allowed
  • Victorian architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Mini-fridge
  • Tea bags/instant coffee

More

  • Heating
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions and an access code; front desk staff will greet guests on arrival at the property
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's Sonder mobile app before check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Kensington Gardens Hotel, Sonder by Marriott Bonvoy pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Kensington Gardens Hotel, Sonder by Marriott Bonvoy doesn't offer parking.

What time is check-in at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

Check-in start time: 4:00 PM; Check-in end time: midnight.

What time is check-out at Kensington Gardens Hotel, Sonder by Marriott Bonvoy?

Check-out is at 11:00 AM.

Where is Kensington Gardens Hotel, Sonder by Marriott Bonvoy located?

Located in London City Centre, this hotel is steps from Kensington High Street and Kensington Gardens. Kensington Palace and Imperial College London are also within 10 minutes. High Street Kensington Station is 8 minutes by foot and Gloucester Road Underground Station is 11 minutes.

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Reviews

Kensington Gardens Hotel Reviews

8.2

Very Good

8.4

Cleanliness

7.8

Amenities

8.4

Staff & service

8.2

Eco-friendliness

8.0

Property conditions & facilities
Rating 10 - Excellent. 106 out of 245 reviews
Rating 8 - Good. 80 out of 245 reviews
Rating 6 - Okay. 32 out of 245 reviews
Rating 4 - Poor. 13 out of 245 reviews
Rating 2 - Terrible. 14 out of 245 reviews

Reviews

6/10 Okay

Debra

Disliked: Amenities
Great location. Friendly staff. Room had seen better days.
Stayed 6 nights in Oct 2025

8/10 Good

Mike and Jenny

Liked: Cleanliness, amenities, property conditions & facilities
Yes to both questions.
Stayed 1 night in Nov 2025

10/10 Excellent

Miles

Liked: Cleanliness, staff & service, property conditions & facilities
We loved our stay SO much. It was the perfect location and the staff was incredibly helpful and friendly. I do wish there had been a few more breakfast options, that was my only complaint! Would definitely stay here again.
Stayed 6 nights in Aug 2025

8/10 Good

Mary Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel in a beautiful area.
Stayed 5 nights in Jun 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great stay with Sonder. Kensington was a awesome neighborhood to experience. The Sonder staff provided the best service, in every manner!
Stayed 5 nights in Aug 2025

8/10 Good

leonard

Good breakfast close to train and buses and food friendly staff clean and tidy
Stayed 3 nights in Jul 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved the area that I was in! The room was cute and worked really well for my two week stay. If I had questions, the staff answered them to the best of their ability! Sonder is located near two underground train stations which made getting around the city really easy. I wish they had some sort of protein option in their breakfast that was offered though because I have to follow a gluten free diet and was not able to eat any of the pasteries/breads available.
Stayed 13 nights in Sep 2025

4/10 Poor

Ruth

Disliked: Cleanliness
The whole experience as soon as we booked the room was very poor, with daily reminders to submit our photo ID even after I spoke to xustomer services to tell them that my photo ID idn't match the name I had booked the room in
Stayed 1 night in Nov 2025

6/10 Okay

Paul

Disliked: Staff & service, room comfort
Not really a hotel just a basement room, adequate breakfast but needed eggs and ham.
Stayed 2 nights in Jul 2025

10/10 Excellent

Dayton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little spot. Quiet. But super close to all your needs. Made my first visit in London very smooth. Front desk is accommodating. No A/C in rooms but a fan is provided and the window opens. It never got brutally hot even in August. Highly recommend!
Stayed 7 nights in Aug 2025

6/10 Okay

Jocelyn

Liked: Staff & service
The staff tried their best to accommodate our needs. They were very helpful. Our room was cleaned only once and it had to be requested. It was cleaned very well. But the room itself was small for a ten day stay. The bathroom shower curtain did not come down far enough and the floor was soaked after a shower. The location near Kensington Park was perfect for us. Breakfast was ample if simple but the fresh squeezed orange juice was terrific!
Stayed 10 nights in Sep 2025

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Affordable stay and great breakfast

Simple, good quality hotel. Easy check in, comfy beds, very happy with the spacious basement room whivh was just like the pictures. We enjoyed the continental breakfast whivh was all good quality produce
Stayed 1 night in Apr 2025

8/10 Good

Micaela

Liked: Cleanliness, amenities, property conditions & facilities
Our room was fine, except some of the outlets were for Indian plugs, which created an issue as my husband was unable to plug in his CPAP machine. They gave us an adapter that was Indian to European, which we made work. Everything is done through the Sonder app, but we were unable to request a room cleaning as that service “was not yet available”. The location was great, as transport, shopping and dining were all walking distance. The coffee machine was fantastic, but unnecessarily complicated.
Stayed 7 nights in Sep 2025

8/10 Good

Mike and Jenny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good central location
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprisingly good property for the price, especially for the areas it’s in.
Stayed 1 night in Apr 2025

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location if you're attending an event at The Royal Albert Hall.
Stayed 1 night in Mar 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful area and a really lovely room/interior
Stayed 1 night in Mar 2025

4/10 Poor

Lynette Gail

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
If you'd like to stay in a hot, uneven shoebox this is for you. The Staff we dealt with were mostly exceptional. Needs a compendium to show where things are eg. The essentials were on level 1. Power sockets don't meet modern requirements. Requires A/C, sheles & rails in bathroom. Not handicapped friendly.
Door opens onto bed
Wardrobe in corner
Wardrobe interior - couldn't access inside
Stayed 4 nights in Aug 2025

10/10 Excellent

Fergus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to stay in central London

I have stayed at this property three times. It is very convenient to the Albert Hall and Kensington Gardens. It’s very quiet and reasonably priced breakfast is included. Continental type I would recommend it. There is also a lift
Stayed 3 nights in Apr 2025

10/10 Excellent

Gustavo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2024

10/10 Excellent

james r

Liked: Amenities
Great
Stayed 4 nights in Mar 2025

8/10 Good

Robert

Liked: Staff & service, property conditions & facilities
Great location
Stayed 4 nights in May 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Very pleasant stay, a great location, handy for tube stations and many great places to eat and drink. Walkable if you enjoy romping about London! Right on the door step and the park which is also pretty! Rom had adequate space and facilities for a short stay,
Stayed 3 nights in Feb 2025

6/10 Okay

Suzanne

Liked: Cleanliness
Small but cute & tidy room. Mini fridge would be handy. Limited breakfast choice, need a protein option such as boiled eggs or cottage cheese. Towel situation not explained properly.
Stayed 7 nights in May 2025

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay right in London. We had so much to do in walking distance and public transportation is all with in minutes of a quick walk. We loved how quiet the room was and how nice and clean it was. We would stay here again!
Stayed 2 nights in Sep 2024