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"The front desk staff are very friendly, rooms have great views! The only complaint I have is regarding the restaurant staff, two days my family went for breakfast, service was terrible, it feels like the waitresses don’t want to be there at all."

"Great location with plenty of eating places, a wide range of shops and art galleries in the neighbourhood. The hotel was inviting with panoramic views from the rooftop. The entire staff team were professional, courteous and always helpful. Great breakfast at Louis with a super team of staff who always strived to please. Thank you. "

"They need more seats at the lobby.Seating is limited for such a high volume of guests. "

"I think this hotel is primarily fantastic because of its location. A massive multi subway station was just outside the door, and it's located next to an incredibly great rooftop bar and just a few blocks down from Time Square and one block off of the Empire State bldg. Plus it's relatively right in the middle of the city so you can go any direction you would like. This particular block of 6th Avenue next to it is also often used for street fairs and weekend activities, extending up a few blocks to Bryant Park. There's a small quaint open park diagonally from the hotel, and the hotel seemed nice in and of itself. The only one negative is the exercise room is lacking."

"Clean, convenient, and comfortable "

"Recommend 100% Beautiful hotel with a very modern and luxurious feel. Wonderful Staff, great Food, super fun Saturday night trivia at the lounge, spacious and very well appointed rooms with again a very luxurious feel. Well located. Loved it!"

"Great location if you want to be in the middle of everything. Convenient to the subways, walkable to so many attractions!"

"Nice hotel located in safe neighbor near grand central station. "

"Excellent, very luxurious "