"Very good piece!"

"Génial "

"First red flag…..she has another address on the receipt so I literally took a Grab 1 hour away!! I asked an hour before I drove away was this the correct address….she did answer back until 2-3 hours later in the Expedia app……By this time I had provided all my contact info email and WhatsApp. Once I got in contact with her she laughed and said oh you put in the wrong address knowing this is the address under proper details and on the receipt so then I finally arrive only to self check into a...

"I booked 4 nights. The first 2 nights they gave me a dirty room with ceiling light is burned out in the bathroom and kitchen, dinning table is very old and dirty, sofa is old and dirty too. Bathroom is dirty with ceiling light is broken, very dark. The balcony is supper dirty. The room is different then what they show on the photos on the ad website. Then the third night, I called them to change the room. They moved me to a better room. It is a clean room."

"Ở vài lần good"

"낡고 오래된 객실/ 친절한 직원/ 청결한 수영장"

"none of the amenities advertised were available to us, the apartment was not clean, had very little kitchen utensils, no cutlery, a wet dirty cloth and scourer was left for us to use, a dirty used bath mat, oven trays had sticky cooked sauce on them, no access to pool or gym, no room service or daily housekeeping. all these things were stated as being available. requested refund to go to different accommodation but was refused, we left apartment 3 days early and stayed somewhere else. I would...

"The room was not as described and not as confirmed in my receipt. Staff only communicated with WhatsApp. It was expensive for the quality. No one is there to help you in a timely manner. There were cigarette ashes on the windowsill, fingerprints on the tv set. There was no minibar as described. A pool was in the listing and confirmed in a text but there is no access to a pool. It’s all inaccurate and not a hospitable experience. It was stressful and it makes me not trustful of Hotels.com I had...