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"Great location, friendly and caring staff. Bed and pillows were a bit firm, but the hotel is a comfortable place to stay while exploring Ravenna. Good breakfast, too! I’d stay here again, for sure."

"The property is very clean! The staff so very friendly. The breakfast well staffed and supplied. We walked to the grocery, a panini place, a restaurant with amazing pizza Al Pastore! Will stay again! Stayed before cruise"

"The property and in particular the family who run it are exceptional. I had an a knee accident and they became family in helping me with ice pack , wheel chair and other local assistance. Will definitely be back absolutely outstanding class very substantial breakfast etc "

"Great service from the staff and really convenient option to stay for a night"

"Breakfast was great "

"The hotel is in a very convenient location, but what makes it stand out is customer service. We had to leave Bologna at 7am instead of 9am to get ahead of the train strike. Being a little stressed and tired, we did expect to have to wait in the lobby for several hours for our room to be ready, since 9:30am is usually in advance of normal checkin. How many times have I sat in the lobby waiting for the official check in time ? Well, not this day ! Cristina noted that our room should be ready for immediate occupancy and personally checked that it was so. She was able to get us checked in right away and we were able to get settled and unwind a little before setting out to explore the city. I thank Cristina for this kindness, as well as a few other things she took care of for us during our stay. As for the hotel - it is very conveniently located to the train station as well as to the city sites. The hotel was pretty comparable in price to the other hotels in the area, but the NH was modern and spacious and I think it probably has a better price / performance as a result. The bed was very comfortable with enough pillows. We didn't include breakfast in our stay. Overall, in this price range, pretty comparable to the other hotels / apartments we have booked and so far, this has been the best value in terms of quality. To be honest - I am a very tough grader - if I get a decent room for a decent price, that's meeting expectations. A hotel that has good quality compared to the other"

"Nice place. Will recommend "

"Great location, good breakfast."

"They are a 5 star hotel and prove it at every turn."