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"Everything was great! Staff is extremely friendly and accommodating. "

"This was the best stay we have ever had at the Finger Lakes! The Lakeview Spa room was fantastic with a beautiful view of Cayuga Lake. You even have a view of the lake from your in room spa tub. The Inn has been gorgeously renovated and is impeccably maintained while still preserving the historical elements of the property. Day or night the grounds and property are beautiful. The lighting at night is magical and their cozy fire pits are welcoming. They even provided blankets on the cool night we were there. The continental breakfast and dinner was great. The service, the staff, the chef, and owner really made our stay memorable. It’s easy to see this has to be the #1 wedding venue in the area. There are classy vibes around the property and the music being played around the Inn sets the tone of the experience you will have. Everywhere you look, you can see the attention that has been given to the place’s design. The owner thought of every detail and his Hollywood background shines. We were lucky enough to meet the owner Carl and chef Song. We spent some time by the fire learning about their backgrounds and how the Inn came to be. We heard fascinating stories and had great conversation. Be sure to visit the breathtaking waterfall and Park, which are adjacent. We will definitely be back and I highly recommend staying here while visiting the Finger Lakes and touring the local wineries. Enjoy your stay! Kelly & Charlie"

"first time been back to this hotel since the covid, and was very nicely surprised by the improvements to the room, very clean and quiet."

"The only good part of my experience was the customer service provided by the front end staff besides that the room was dirty and had roaches . And the heater did not work . The hot water was good . "

"Clean rooms, but no housekeeping for our stay. Trash wasn’t removed from room, outside bins or in the common area. No smoke detector in our room. All curtains have to be kept closed at night or everyone can see into your room. "

"Property was very close to Fort Drum, many places to eat, grocery stores were close by as well."

"Just pool Hogs in Hot tub"

"Always very accommodating"

"Every employee I interacted with was helpful and kind! I was very comfortable and pleased."