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Hotel Genova

2.5 star property
Hotel in Los Andes with free breakfast and a 24-hour front desk

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Photo gallery for Hotel Genova

Front of property
Quadruple Room, Non Smoking | Free WiFi, bed sheets
Free daily continental breakfast
Reception
Outdoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • 24/7 front desk
  • Breakfast included
  • Housekeeping
The current price is AED 158
AED 158 total
15 Jun - 16 Jun

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Double Room, 1 Double Bed, Non Smoking

Double Room, 1 Double Bed, Non Smoking | Free WiFi, bed sheets

Double Room, 1 Double Bed, Non Smoking

Highlights

Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 2
  • 1 Double Bed

View all photos for Single Room, 1 Large Twin Bed

Single Room, 1 Large Twin Bed | Free WiFi, bed sheets

Single Room, 1 Large Twin Bed

Highlights

Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
Daily housekeeping
  • Sleeps 1
  • 1 Large Twin Bed

View all photos for Quadruple Room, Non Smoking

Free WiFi, bed sheets

Quadruple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds OR 4 Twin Beds

View all photos for Triple Room, Non Smoking

Triple Room, Non Smoking | Free WiFi, bed sheets

Triple Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Family Room, Multiple Beds, Non Smoking

Free WiFi, bed sheets

Family Room, Multiple Beds, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
TV
Private bathroom
Microwave
Shared/communal kitchen
Cable channels
  • Sleeps 5
  • 5 Twin Beds

About the neighborhood

Map
523 Las Heras, Los Andes, Región de Valparaíso, 2100000

What's nearby

  • Archaeological Museum of the Andes - 4 min walk - 0.4 km
  • Museo Antiguo Monasterio del Espíritu Santo - 6 min walk - 0.5 km
  • Museo Arqueológico - 6 min walk - 0.5 km
  • Termas El Corazón - 10 min drive - 7.7 km
  • Santuario Teresa de Los Andes - 17 min drive - 14.3 km

Restaurants

  • ‪Maki Sushi Los Andes - ‬4 min walk
  • ‪Restaurant Tierra Norteña - ‬4 min walk
  • ‪Aloo sushi - ‬2 min walk
  • ‪Telepizza - ‬4 min walk
  • ‪Raconto - ‬4 min walk

About this property

Hotel Genova

Property highlights
You can look forward to free continental breakfast, a terrace, and a garden at Hotel Genova. Stay connected with free in-room WiFi.
Other perks at this hotel include:
  • An outdoor pool
  • Free self parking
  • Smoke-free premises and a 24-hour front desk
Room features
All guestrooms at Hotel Genova offer amenities such as free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with cable channels
  • Communal kitchens, refrigerators, and microwaves

Languages

English, Spanish

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  • Parking included
  • Restaurant
  • Housekeeping
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The price is AED 237
AED 237 total
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Shared microwave
  • Shared refrigerator

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Terrace

Accessibility

  • No elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Microwave
  • Refrigerator
  • Shared kitchen access

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
5 children can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travelers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Hotel Genova Los Andes
Genova Los Andes
Hotel Hotel Genova Los Andes
Los Andes Hotel Genova Hotel
Genova
Hotel Hotel Genova
Hotel Genova Hotel
Hotel Genova Los Andes
Hotel Genova Hotel Los Andes

Frequently asked questions

Does Hotel Genova have a pool?

Yes, this property has an outdoor pool.

Is Hotel Genova pet-friendly?

No, pets are not allowed at this property.

How much is parking at Hotel Genova?

Self parking is free at this property.

What time is check-in at Hotel Genova?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hotel Genova?

Check-out is at noon.

Where is Hotel Genova located?

Situated in Los Andes, this hotel is within a 10-minute walk of Archaeological Museum of the Andes, Museo Antiguo Monasterio del Espíritu Santo, and Museo Arqueológico. Calle Larga Square and Our Lady of Mercy Cathedral are also within 3 mi (5 km).

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Hotel Genova Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 12 out of 33 reviews
Rating 8 - Good. 9 out of 33 reviews
Rating 6 - Okay. 3 out of 33 reviews
Rating 4 - Poor. 2 out of 33 reviews
Rating 2 - Terrible. 7 out of 33 reviews

7.0/10

Cleanliness

7.4/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10

The staff wasn’t very friendly Good place to stay.
Stayed 1 night in May 2023

8/10

A lovely building in a nice street run by the kind Andries, nice pool. Would be a good idea to have a keycode entry as we were locked outside waiting to get in and the doorbell woke us up when sleeping.
Stayed 2 nights in Mar 2023

6/10

You get what you pay for! :(
Stayed 1 night in Mar 2024

8/10

We went to Los Andes for the weekend and stayed at Hotel Genova for 3x nights Fr-Mo. We booked a room with double bed with bathroom, it was quite cozy but spacious enough just for the weekend. Our room was conveniently located at the back of the hotel, right next to backyard door that led to a cute little outdoor area with seating area and pool. Hotel staff were super friendly and helpful (the included continental breakfast was simple but still perfect to start the day without having to look for a breakfast place. The kitchen is not really available, there’s just a fridge (that isn’t located inside the kitchen), but the lovely house lady let me use the kettle. The only bummer was that the price in hotels.com didn’t match the actual price in Chilean pesos. When the total price on hotels.com showed $180, the actually price was $213. Nonetheless we enjoyed our stay very much in this great location!
Stayed 3 nights in Dec 2023

10/10

Por inconvenientes ajenos al Hotel no pudimos alojarnos en el mismo, pero al llegar ya nos tenían una opción muy buena para alojarnos en la ciudad de Los Andes. Estamos muy agradecidos por toda la buena predisposición y voluntad para conseguir alojamiento a nuestra familia. Regresaremos con total seguridad
Stayed 1 night in May 2025

2/10

Nunca fue registrada la reserva, de hecho no tenía capacidad de entregar el servicio, mala la comunicación de Expedia con el hotel
Stayed 1 night in Apr 2025

4/10

Stayed 1 night in Jan 2025

8/10

Stayed 1 night in Dec 2024

8/10

Stayed 2 nights in Dec 2024

10/10

Razoável. Vale a pena pela localização . Pousada simples apenas para dormid
Stayed 1 night in Nov 2024

2/10

Stayed 1 night in Apr 2024

10/10

Excelente atención y muy buena predisposición ante cualquier consulta. Muy cómodo y seguro.
Stayed 1 night in Apr 2024

2/10

Un desastre no nos tomaron en cuenta la reserva que hicimos. Llegamos desde mendoza y nos dijeron que no tenian anotada la reserva. Tuvimos que buscar otro hotel. Patetico no vayan.
Stayed 1 night in Apr 2024

10/10

Stayed 1 night in Mar 2024

10/10

Stayed 1 night in Dec 2023

8/10

Kleines älteres Hotel - für eine Nacht ok. Ein riesen Nachteil - man hat keinen Schlässel für Haupteingang und jeder muss klingeln das Rezeption kommt und aufmacht. Mein Zimmer (Nr.1) lag direkt neben Eingang und die ganze Nacht geklingel bis der letzte Gast wieder da (3Uhr dann Ruhe) - ab 6 die ersten abgereist... Nachtruhe ist anders. Daher unbedingt Zimmer abseits Eingang verlangen. Personal sehr nett und Hilfsbereit
Stayed 1 night in Dec 2023

10/10

Stayed 2 nights in Apr 2023

10/10

Tiene estacionamiento dentro de la propiedad
Stayed 1 night in Mar 2023

10/10

Stayed 1 night in Mar 2023

10/10

Stayed 1 night in Feb 2023

2/10

Es un edificio deprimente,me cobraron más de lo acordado,el desayuno muy escaso pedí edulcorante y no tenían ,nos terminaron de llenar las tazas de leche con agua ,el estacionamiento incómodo,,la puerta de la habitación estaba toda sucia ,en resumen orrible
Stayed 1 night in Feb 2023

10/10

Antes de llegar, les contacté para confirmar la reserva y el encargado fue muy amable en responder. Al llegar fue un ambiente muy amistoso y se nos entregaron distintas facilidades para nuestra estadía y nos ayudaron con información sobre otros lugares que visitaríamos.
Stayed 1 night in Jan 2023

8/10

Stayed 1 night in Jan 2023

6/10

Stayed 1 night in Jan 2023

2/10

El hotel no reservo nuestra habitación, a pesar de estar permanentemente en contacto, avisando la demora. Cabe destacar que el viaje tuvo una demora de cinco horas, originada en la aduana chilena. A pesar de haber avisado con anterioridad, y reiterado telefonicamente dos veces, que llegabamos a las 23 horas, desde las 22 recibimos mensajes y llamada de quien dijo ser el dueño. Finalmente no cumplió su compromiso. Esto fue un grave problema para nosotros, que habíamos confiado en la seriedad de la plataforma Hotels.com
Stayed 1 night in Jan 2023