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818 Hotel + Pool, Ascend Hotel Collection

2.0 star property
Hotel with free parking, near Candy Cane Lane

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for 818 Hotel + Pool, Ascend Hotel Collection

Reception
Reviews
6.8

Popular amenities

  • PoolPoolPool
  • Breakfast availableBreakfast availableBreakfast available
  • Parking includedParking includedParking included
  • RestaurantRestaurantRestaurant
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning

Room options

Frequently asked questions

Does 818 Hotel + Pool, Ascend Hotel Collection have a pool?

Yes, this property has an outdoor pool. Pool access is from 8:00 AM–10:00 PM.

Is 818 Hotel + Pool, Ascend Hotel Collection pet-friendly?

No, only service animals are welcome at the property.

How much is parking at 818 Hotel + Pool, Ascend Hotel Collection?

Self parking is free at this property.

What time is check-in at 818 Hotel + Pool, Ascend Hotel Collection?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at 818 Hotel + Pool, Ascend Hotel Collection?

Check-out is at 11 AM.

Where is 818 Hotel + Pool, Ascend Hotel Collection located?

Situated in the business district, this hotel is 0.9 mi (1.5 km) from Candy Cane Lane and 1.7 mi (2.7 km) from Topanga State Park. Sherman Oaks Galleria and California State University-Northridge are also within 9 mi (15 km).

818 Hotel + Pool, Ascend Hotel Collection Reviews

Reviews

6.8
Rating 10 - Excellent. 135 out of 437 reviews" "
Rating 8 - Good. 108 out of 437 reviews" "
Rating 6 - Okay. 51 out of 437 reviews" "
Rating 4 - Poor. 65 out of 437 reviews" "
Rating 2 - Terrible. 78 out of 437 reviews" "

7.4/10

Cleanliness

7.6/10

Staff & service

6.6/10

Amenities

7.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Rodrigo

Traveled with family
Liked: Cleanliness
Disliked: Staff & service
The hotel itself was fine. A lot of people smoking marijuana and you can smell it through the rooms. However the staff was the problem, front desk lady was rude, security guard wearing sandals and the cleaning lady basically kicked us out the morning of check out. The front desk never answers the phones you physically have to go down there to talk to anyone. Don’t think I will stay here again.
Stayed 2 nights in Jul 2022

2/10 Terrible

Cindi

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Police told us the hotel was sold to the county a month ago to become a homeless shelter.
Stayed 1 night in Sep 2022

2/10 Terrible

kathryn

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived at my reservation time, construction fencing surrounded the property and the property was shut down. I was never contacted by phone email or text that the property had been shut down. I tried to call the property and there was no answer. I received an email confirmation at the time I made my reservation. I made my reservation more than a week prior to my trip. Extremely disappointed. I was left in LA on a Friday night at 11:00 with no reservation.
Stayed 2 nights in Aug 2022

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This Hotel Is Completely Closed!!
When we arrived at this hotel to check in, we discovered that it is completely closed, fences around the property and no one there at all. I would advise Hotels.com to check with the owner of this facility and find out how long it will be closed and also to notify anyone who has made a reservation through the website of this fact and arrange an alternative location in the area for their stay.
Stayed 1 night in Aug 2022

2/10 Terrible

Heather

Traveled with family
Disliked: Cleanliness, staff & service, room comfort
It was horrible they robbed me and my husband for all our personal belongings
Stayed 1 night in Jul 2022

8/10 Good

jimmy

Liked: Cleanliness, staff & service
Refrigerador, cafetera y Tv en mal estado
Stayed 1 night in Jul 2022

2/10 Terrible

Barry

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible experience had to leave because room was 83 degrees, room was loud due to lack of insulation and road and other guests could be heard, terrible wifi, dirty place, didn’t even feel safe and left at 10 pm due to terrible conditions and i’m demanding refund
Stayed 1 night in Jul 2022

2/10 Terrible

Nima

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I waited over half an hour until someone from Expedia confirmed that I had reservation the manager the hotel told me that they are closing the place down in couples of week that’s why system is not working worst experience ever
Stayed 1 night in Jul 2022

2/10 Terrible

Michelle

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not happy with my stay
Stayed 4 nights in Jul 2022

2/10 Terrible

Olexandr

Traveled with family and small children, Traveled with group, Business traveler, Traveled with partner, Traveled with family
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness, staff & service
Room we reserved room NO-SMOKING We received room where people was smoking before and when we requesting change the room before we get fully in to the room they told me they can’t and I have to accept what they providing me for now! Nice option for people who is smoking (cigarettes or weed) because they are don’t care if you are smoking at all! Please if you’re looking non-smoking room please AVOID this “hotel” MOTEL style service!
Stayed 1 night in Jul 2022